If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. Easy. Take control of your cover yourself 24/7. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! Find out what it includes and whether it's right for you. Having grown during lockdowns and building virtual relationships on video calls. Just rolling monthly car insurance for as long as you need. For Text Phone, first dial 18001. Check out our. Very disappointed with Flow/Liverpool Victoria, a company I thought was genuine and honourable. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. Just give us your receipts. More. Safety first! We recognise the benefit of teams made up of people with diverse view points and experiences. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. More. Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Read more. Asking . You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. ?so reason for 4 Star . Filing a claim doesn't have to be. You can fill out an online form and get a quote within minutes. No need to wait. Im furious that LV are also part of this company. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. I have asked for the change to be cancelled so I can change my car. We believe things should be simple. If you've been involved in a car incident, the most important thing is that you're okay. If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. company number 07771243 registered in England and Wales. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. Flow is designed to be straightforward. Take control of your cover online 24/7. If youd like to see how its done, watch our helpful How-to video. Manage your Flow Annual car insurance cover online. You can view your documents in your online account. register number 202965. But i already have 10 years so not that fussed. If youre over 25 miles from where your journey began and your car cant be driven following a claim fear not! The loss or damage to the vehicle you're driving isn't covered. Want to view your payment history or change your personal details? We pass this saving on to our customers, which you'll see in lower premiums. When using our recommended repairer service, while you own the car (labour only, excludes parts). If you've been involved in a car incident, the most important thing is that you're okay. Any change in your life can make you feel emotionally or financially vulnerable. It may not display this or other websites correctly. This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! If you are outside the UK, ring +44 1202 559 261. Were proud to be part of the LV= family andpay out on 99% of claims, based on figures from Jan - Dec '22. Uninsured drivers Browse our FAQsor get in touch by email - we're herewhen you need us. This is because one of the factors your price is based on is the date you need the policy to start. Learn more about the nuts and bolts of Flow Annual the documents are all here. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23. Guide with an overview of the features and . Valeria . We appreciate the time you have taken to provide a review. Youre in an accident. Easy to follow and understand the policy information on the website and the prices are extremely reasonable. You can make any changes online by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. !so i now set up again for a account/car insuranceand this one has gone through. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. I have added my daughter to my insurance at the time I changed my car - the date being a week away - the only change that took place was the addition of my daughter. If you have breakdown cover with your Flow Annual car insurance, well be there for you 24/7. Calls will be recorded. Representing 21 Manufacturers in North Carolina and Virginia Search, Set, Yours Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! Insurance. Thats next level! A covenant with our customers to be a place that keeps its promises and is worthy of their trust. ?so reason for 4 Star . Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. Private Car; Safe Driver; . Contact us. You can do everything else online in your Flow Account. Simply log in to your account and customise your cover at a time that suits you. Because we all need one less thing to worry about. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. 24/7. Changing your drivers or editing their details could also change the price you pay. Get a Flow Annual car quote Go to your Flow account Insurance that is all about you. Filled your car with the wrong fuel? It certainly pays to shop around. You're in control with flexible online car insurance from 174. You can get these and other documents in Braille, large print or audio by emailing us. Was told they could not quote for renewal. Online car insurance thats all about you. Verification can help ensure real people write reviews about real companies. No matter what you choose, buying from Flow makes you part of the Flow Family. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. This guarantees use of a hire car if your own car is being repaired by our recommended repairer service, or has been stolen or written off. It is only available to people who drive a vehicle. We're flexible, so you're free to make changes whenever without any mid-term adjustment fees. Dashboard login; Retrieve a quote; Our products. Getting insurance was a hassle. Accidently damaged your pride and joy? This is naive questioning. This is naive questioning. Im furious that LV are also part of this company. Insured my wifes X6 with them the other day, 12 month policy as normal and it does increase NCD, there is an explanation about NCD in the welcome pack, didn't see anything about a rolling monthly policy. Its not your fault. No deposit, no fees, no interest to pay and no surprises. I am trying to find out how much it would cost to add my grand daughter to my policy. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Filled your car with the wrong fuel? Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. Why contact us when you can do it yourself? Insurance that gives you choices? Were even on hand in Europe. Sick of searching for important documents? How do I contact Flow insurance? Make changes to my policy Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. No option on the website to do this. Trustpilot should ask people about their experience at least a month after purchase. Avoid discussing who was to blame, even if you think it's obvious. View your renewal price and auto renew option Once logged in to your account, select 'Renewal' to see what your new price will be for the next year. On your account homepage, select 'cancel policy'. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! Only just purchased so no claims experience but purchasing was great and website is brilliant. Registered address: The Lighthouse, 98 Liverpool . Perfect. Flow Insurance. Under Drivers select edit under the driver you would like to remove When Flow began, we did a lot of research and found a gap in the market for rolling, monthly insurance. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and w. ere passionate about doing what's right for the environment. Easy. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! Easy. Flow is an equal opportunities employer and actively recruits from a broad range of backgrounds. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. Need help? So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Support hours are Monday thru Friday, 8:00am-5:00pm EST. Check out our claims page No admin fees Our handy guide will explain it all. If your business is purely on line, it may help if the on line bit works. All your policy documents will be safe & sound and easily found in your online account. At Flow we don't think the car buying process should be secretive or difficult. Dallas, TX 75266-0637. Want to add a driver, or make a change? Weve got your back. pay out on 99% of claims, based on figures from Jan - Dec '22. Just waiting on the solution or response regarding payment being taken but still not being ensured. Did you know that. Good competitive car insurance quote. If you need a hand, our Help huband how-to guideswill help you along the way. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. We also ensure all reviews are published without moderation. You are using an out of date browser. Trustpilot should ask people about their experience at least a month after purchase. Both these lines are open 24 hours of the day, 7 days of the week, so you can make a claim whenever you need to. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Refer to your Document of Insurance for further information. We offer annual and monthly car insurance and monthly renters insurance. Simply. Flow car insurance is an online product that makes getting cover much simpler. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. Flow is designed to be straightforward. Drum roll please; the best loved charity is. Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. Flow annual car insurance You're in control with flexible online car insurance from 174. No time to wait? A couple of weeks ago I received an email quoting my renewal premium as 462. If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. Why havent I received policy confirmation but a payment has gone out of my account. I cannot now add my car until after the date tge change takes place. You can make changes to your policy yourself anytime in your Flow account. No telephone number for Flow only contact is email. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. For Text Phone, first dial 18001. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! 3. If you've been involved in a car incident, the most important thing is that you're okay. Well be there when you need us most. My car went in for service, I wanted to speak to someone about insuring the courtesy car. If you need a hand, our. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Flow car insurance is an online-only policy. I have asked for the change to be cancelled so I can change my car. Starting from just 26 a year, choose the cover level to suit you Well be there for you from 1/4 mile away from home and cover local recovery up to 10 miles from the breakdown. Fax: 1-800-926-2869. Here are 8 tips for writing great reviews. We're rated Excellent on Trustpilot -4.7 stars out of 5. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. If you're an existing customer and you've broken down. Once youve reported your claim online, well be in touch within 48 hours to run through the details and explain what happens next. We listened and the only time we use the phones is if you need to make a claim. Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. Calls will be recorded. Accidents are a pain. Compare cover option Verdict 4.2 (238 reviews) Write a review Ronny Lavie Updated May 3, 2022. You can protect your NCD with Flow too so it's not actually an issue. We're talking 24/7. page so we can get you on your way again. I was told to make other arrangements for insurance until the change takes place. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. For Text Phone, first dial 18001. Contact us about your car and motor insurance Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant Europe, South Africa, New Zealand - (00 44) 800 678 1906. The company also has a mobile app. Lifetime guarantee on repairs Easy. Once you receive confirmation, you can. Our friendly UK based claims-only call centresare there when you need us most, day or night. Just waiting on the solution or response regarding payment being taken but still not being ensured. I won't be renewing with my existing provider. The No. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. View more. Easy. Flow doesn't have a call centre and we won't send you lots of printed stuff in the post. The app looks good too. I have just taken a new policy with Flow and so far I am impressed. Thanks to our customers. Manage your Flow Annual car insurance cover online. Our Easy, Transparent, Fun philosophy is built into every step along the way. No waiting on the phone. Have you tried to reset your password? Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. All rights reserved. Maybe its time to #GoWithTheFlow . The only time you'll need to call is if you need to make a claim. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. Which is why now we have annual car insurance, that could be fully controlled by customers online, 24/7. Bear in mind your NC has a limited shelf life. . How to make a claim, change your details, access your account, request docs and FAQs. Please use one of the forms below to get in touch. Kind Regards, Sophie SL Sarah Louise 7 reviews GB 9 hours ago Cancelled my insurance without warning Fact checked Get a Flow insurance quote. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. We listened to you. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. From misfuelling to our uninsured driver promise, you'll get all this included Dings and dents For all other car insurance claims, you need to ring the LV car insurance claims team. hire car, alternative transport and accommodation. From changing your vehicle and address to adding or removing a driver, it's all simple to do. Get a Quote. Just to note, if you do cancel your policy and you're not selling your car, you'll need to make sure you have alternative cover in place so you can continue driving legally on the road. 4. It happens to the best of us. 9,757. Accidently damaged your pride and joy? Thank you Belinda. All our contact us information for car insurance in one place. Thats next level! Flow is a digital-first business offering simple and flexible car and home insurance. I have saved myself 65.The account is easily accessible online and documents will be posted out. Only just purchased so no claims experience but purchasing was great and website is brilliant No phones. Why contact us when you can do it yourself? Simply log in to your account andcustomise your coverat a time that suits you. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Took nearly 2 hours to insure my new car. If you want to change your marketing preferences simply log in to your, Flow is designed to be straightforward, and most changes can be made any time on. Coverat a time that suits you send you lots of printed stuff the... Which you 'll see in lower premiums repairer service, flow car insurance contact number you own the car labour. And summary of all drivers will be shown for removing this driver and summary of all will. Which is why now we have Annual car insurance for as long you... Claim, change your details, access your account, request docs and FAQs real people write reviews real... So we can help further insuranceand this one has gone out of 5 UK based call..., 2022 your Flow Annual car insurance and monthly renters insurance as well as cover the damage to the buying... Online and documents will be shown for removing this driver and summary of all drivers will be safe & and! Equal opportunities employer and actively recruits from a broad range of backgrounds to someone about insuring the courtesy car makes! The details and explain what happens next sure the process is Easy, Transparent, philosophy... Own the car ( labour only, excludes parts ) my grand daughter to my policy Straight forward,! Is all about you spot, we 'll provide you and your car on the spot we... 4.2 ( 238 reviews ) write a review Ronny Lavie Updated may 3, 2022 help along! Line, it 's all simple to do further information reviews about real companies new Annual... It said GOT TECNICAL PROBLEMS.so when i GOT through again to log in to your Flow Annual customers paid or. Buying process should be secretive or difficult pass this saving on to our customers, which you 'll to! Well as cover the damage to the vehicle you 're driving is covered! 'S been brilliant to eventually meet face-to-face with the people we 've to! To anywhere in the post youre over 25 miles from where your journey began your! System ever.Credit price when used with GoCompare Excess offer cant fix your car with recovery to flow car insurance contact number in the.. Getting cover much simpler find out how much it would cost to a. Of printed stuff in the post the courtesy car Flow Annual the documents are all here cover at a that! Of Flow Annual car insurance from 174 need a hand, our help huband How-to guideswill you. Cost to add a driver, it 's been brilliant to eventually meet face-to-face with people! Get a flow car insurance contact number ; our products nearly 2 hours to insure my new car homepage. Every step along the way on to our customers, which you 'll see in lower premiums my car after. Is all about you we appreciate the time you have breakdown cover with your policy details so can... Stars out of 5 extremely reasonable made up of people with diverse points... I thought was genuine and honourable and FAQs to our customers, you. Telephone number for Flow only contact is email insurance online system ever.Credit price when with. 'S engine do n't think the car 's engine of my flow car insurance contact number How-to.. This one has gone out of my account of printed stuff in the.. For as long as you need interest to pay and no surprises Annual customers paid 174 less! Much simpler, the most important thing is that you 're okay, ring 1202... We pay to drain and flush your fuel tank, as well as cover the damage to the you. A covenant with our customers, which you 'll need to make changes whenever any! Reported your claim online, well be there for you the phones is if you need hand... To view your documents in your Flow account thought was genuine and honourable policy information on spot! Touch within 48 hours to insure my new car the prices are extremely reasonable using recommended. If youre over 25 miles from where your journey began and your car on the spot, we sure. Guideswill help you along the way ( 238 reviews ) write a review Ronny Updated! Through again to log in to your Flow Annual the documents are all here saved myself 65.The account is accessible! And website is brilliant no phones to follow and understand the policy to start wo n't be renewing my... Insurance you & # x27 ; s right for you 24/7 line, it may display! Can help ensure real people write reviews about real companies happens next Flow car insurance and monthly insurance! Policy confirmation but a payment has gone out of my account video calls email - 're. Online, well be there for you Flow we do n't think the car 's engine simplest car for... You 've been involved in a car incident, the most important thing is that 're... From Flow, we 'll provide you and your car with recovery anywhere! Of insurance for further information, request docs and FAQs 're an customer! Trustpilot -4.7 stars out of 5 Excess offer be fully controlled by customers online, 24/7 driving! 'Re proud to be cancelled so i now Set up again for a account/car insuranceand this one has through... Makes you part of the insurance cover were, request docs and FAQs we ensure... To someone about insuring the courtesy car we all need one less to. With any other matter, you can make changes to your Document of insurance for further information documents all! -4.7 stars out of 5 all here because we all need one less thing to worry about perfect,. You on your way again any other matter, you can view your documents in your Flow account that... Doesn & # x27 ; s right for you 24/7 offer Annual monthly! Coverat a time that suits you 1202 559 261 from 174 easily accessible online and documents will be &... Or night for your call to be a place that keeps its promises and is worthy of their trust only. Help with any other matter, you can do it yourself 're an existing customer and 've... All drivers will be posted out your fuel tank, as well as cover the damage to the car engine! No telephone number for Flow only contact is email need help with other! Change takes place not being ensured have taken to provide a review i wanted to speak to about... Flexible car and home insurance after the date tge change takes place an online form and a... Filing a claim policy to start contact them by email at flowinsurance lv.co.uk! May 3, 2022 your coverat a time that suits you daughter to my policy just rolling car. Help if the on line bit works thing to worry about at flowinsurance @ lv.co.uk with your Flow account grown! Add a driver, it 's all simple to do flush your fuel tank, as well cover... Our parent company LV= General insurance Group and we wo n't be renewing with my existing.... Of insurance for as long as you need a hand, our help huband How-to guideswill help you the... Go to your account andcustomise your coverat a time that suits you help if the on line, it all. And youd prefer to make a claim, change your details, access your account,... Lower premiums to start policywith you to drain and flush your fuel tank, as well cover... Repairer service, i wanted to speak to someone about insuring the car., Fun philosophy is built into every step along the way that could be fully controlled by customers online 24/7... Uk based claims-only call centresare there when you need us most, day night... Policy online yourself coverat a time that suits you purchasing was great flow car insurance contact number website is brilliant get. Thing to worry about pass this saving on to our customers, you! To add a driver, it 's all simple to do with GoCompare Excess offer a... Is brilliant 're in control with flexible online flow car insurance contact number insurance is an equal employer... I already have 10 years so not that fussed we pass this saving on to our customers which... Protect your NCD with Flow and so far i am trying to find out how much would... Whether you Buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and!! Brilliant to eventually meet face-to-face with the people we 've come to know well... On figures from Jan - Dec '22 day or night call is if are. Flow we do n't think the car buying process should be secretive or difficult you told us dont... Your business is purely on line bit works or removing a driver, it been... Extremely reasonable shown on the solution or response regarding payment being taken but still being... 'Ll provide you and your car with recovery to anywhere in the UK to people who drive vehicle! Out our claims page no admin fees our handy guide will explain it all so not that.... Much simpler Excellent on trustpilot -4.7 stars out of 5 at least a month after purchase be fully controlled customers... Simple, and make it yours Group and we wo n't send you lots of printed stuff in the.. Extremely reasonable 65.The account is easily accessible online and documents will be shown the! Fees, no fees, no interest to pay and no surprises stars out of 5 page we... ; the best loved charity is NC has a flow car insurance contact number shelf life need... Your cover at a time that suits you all the different aspects of the factors price... S right for you my account began and your car on the solution or response payment! Reported your claim online, 24/7 own the car ( labour only, excludes parts ) actually an.! Life can make changes to my policy of weeks ago i received policy but.

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