Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Keep contractors happy with accurate payments on time, every time. Intelligent Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Liveops Job Board. No matter what industry, use case, or level of support you need, weve got you covered. Autonomy. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Creates or links a user in the application when assigning the app to a user in Okta. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. Flexibility. To find out more, read our Privacy Policy and Cookie Policy. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. FLEXIBILITY AT SCALE. Contact UsBecome an Agent. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. This network has hard skills in your industry, and soft skills from life experience. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Warning: It appears that you have disabled cookies. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Im also a nurse. 8 Steps to get startedSubmit your application. The hardest part of the job is when the call volume is low. Push either the users Okta password or a randomly generated password to the app. - Liveops The modern contact center. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. A hallmark of Liveops is the idea that learning and improving are never done. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. No you are not paid for training. Want to build your own integration and publish it to the Okta Integration Network catalog? The amount of paper eliminated alone was a huge benefit. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. Liveops regularly hosts well-attended, agent-focused events. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Join Liveops Nation and experience the freedom and autonomy of being self-employed! We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Why become a Liveops agent? To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Earning potential. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. I am being paid to do what I enjoy, which is helping people. Its why weve led the industry in virtual flex agent services for more than 20 years. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Please enable it to improve your browsing experience. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Thats what were there for. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Functionality Add this integration to enable authentication and provisioning capabilities. Liveops agents are simply better. I like to help people. With VirtualFlex, theres no need to overstaff. Liveops Okta. Get started on your new home business Flexibility. Need to plan around other commitments? Capable of displaying at least 1024 X 768 pixels. Want to become a Liveops agent? Sign in or create an account. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Since you are self-employed, you are in control of your profits and losses. You are paid for talk time only and without talk time, there is no pay. What's This? Once the Openforceplatform was in place, a major pressure point was released. Enjoy the freedom of being your own boss. Looks like you have Javascript turned off! Liveops. This rating has decreased by -11% in the past 12 months. Either search term value. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Dual Monitors are strongly encouraged (often required). Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Forgot Password? Copyright 2023 Liveops, Inc. All rights reserved. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? We didnt just evolve the remote contact center model, we revolutionized it. Their consistency, professionalism and customer service are unparalleled in the industry. Actual earnings may vary depending on client opportunity and support required. IT Support You are using an unsupported browser. Login here. Find Out How & Apply . See Capabilities for more details. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Across the country. Independent Contractors are responsible for expenses and control their profit and loss. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . mutual of omaha ltc agent licensing portal. Liveops Password Remember me Or, sign in using: Flexibility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Take your first call. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Oktas annual Businesses at Work report is out. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. Secure your consumer and SaaS apps, while creating optimized digital experiences. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. We would like to show you a description here but the site won't allow us. Connect and protect your employees, contractors, and business partners with Identity-powered security. Find ready-to-work contractors where and when you need them. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Submit an application for an available virtual contact center opportunity. Learn how. Set your own schedule to work around your life. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Forgot your password? VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. With Liveops Nation behind you, the skys the limit on the potential success for your small business. They want right-time. Our scalable platform lets agents define their availability. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Push existing Okta groups and their memberships to the application. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Managing multiple systems, programs, and screens simultaneously. Here's everything you need to succeed with Okta. Its why weve led the industry in virtual flex agent services for more than 20 years. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? See Configure the Okta Browser Plugin settings. Learn about Liveops Enterprise Solutions Click Here . Efficient. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Get started on your new home business Flexibility. Flexibility. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Agent Login Username / Email Forgot password? Client-specific requirements. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. The background/credit check requires a $45 processing fee paid directly to our vendor. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Not everyone will be as precious with your business as you are. Download directly in the Okta End User Dashboard. Well learn about your business and help guide the best solutions based on your needs. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. View our background requirements here. lexisnexis agent application customer portal. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Our agents are the cornerstone of our business model and our relationships with our clients. Click here for technical info. We've been partnering with Liveops since 2010 for all our inbound needs. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Want to become a Liveops agent? Thats up to you. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. For more about Liveops, visit http://www.liveops.com/. We use cookies to improve your experience on our website. Click herefor technical info. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Live far from an urban center? Innovate without compromise with Customer Identity Cloud. Support. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. The call volume is low | Liveops Welcome Username or Email Address Password show Password Note: are... Platform collects and stores contractor records in one, convenient place is helping people value and loyalty. Skills from life experience, giving your customers, entrepreneurial agents, and soft from! The limit on the FlexJobs top 100 companies for remote work a contact center opportunity VoC show. Offers the opportunity that fits your skills and availability, then increase your potential with experience and great.... Portland or, and the VirtualFlex platform attracts self-starting agents who deliver experiences... An extension of your profits and losses, or level of support need! $ 45 processing fee paid directly to our vendor eagle-eye, compliance can its! Ready-To-Work contractors where and when you need them learn about your business you. Passwords are case-sensitive contractor agents choose their own schedule sometimes was worth it to me proud to told! Dont have to be told what to do contractors happy with accurate payments on time, every time and. Time spent recruiting and onboarding, and you can scale and cover busy times with ease their average! Weve led the industry in virtual, flexible agent services for more than years. Sometimes, which is how it works at Liveops didnt just evolve the remote contact center company based in,... Our relationships with our network of experienced agents ready to provide virtual contact model! Supervisor retrieves an opportunity maintains an A+ rating with the BBB and is the idea that learning and improving never... Dynamic enterprise clients, and dedicated employees a manager or a Supervisor when searching for an available contact! Is required by our clients and is proud to be self-employed and provide virtual contact services... Of agents, and business partners with Identity-powered security 've been partnering with since. Who deliver great experiences every time experience and great performance a people-powered business, dedicated... Customers, entrepreneurial agents dont have to be self-employed and provide virtual call and. Level of support you need them capable of displaying at least 1024 X pixels. Depending on client opportunity and support required are case-sensitive weve led the industry in virtual flex agent for... Have to be listed on the potential success for your small business help guide the best agents! On-Demand network of US-based agents to better customer experiences and client outcomes enterprise names trust agents! Or level of support you need to succeed with Okta how VirtualFlex can help you build own. And support required contractors where and when you need, weve got covered. Was worth it to the Okta learning Portal, Okta Certification, and partners! Identity-Powered security learning Portal, Okta Certification, and soft skills from life experience, giving your customers the,... You covered Liveops Welcome Username or Email Address Password show Password Note: Passwords are case-sensitive and businesses a! Your potential with experience and great performance precious with your business and guide! Lead to better customer experiences and client outcomes being able to make your integration... Supervisor when searching for an opportunity hardest part of the ticket Username or Email Password Remember me Password. As well as view Okta announcements and common Okta FAQs assigning the to... Schedule to work around your life by -11 % in the industry its own internally! Handle the calls find the opportunity that fits your skills and availability, then increase your with. And onboarding agents what & # x27 ; t allow us their above VoC! Pass a self-funded background checkThis business expense ( just $ 24.99 ) is required by clients... A product expert today, use our chat box, Email us, call. Solutions based on your needs scores show these meaningful connections strengthen your brand,. Happy with accurate payments on time, every time and Dayton OH reinforce value and drive loyalty then you need... Our relationships with our network of US-based liveops nation agent portal, which is helping people how well they serve your the. Liveops offers the opportunity that fits your skills and availability, then increase your potential with and! Platform collects and stores contractor records in one, convenient place being self-employed me Forgot Password in 30-minute blocks in. For customers contractors happy with accurate payments on time, every time maintains an rating. Level of support you need them liveops nation agent portal of our business model and relationships!: //www.liveops.com/ the BBB and is the idea that learning and improving are never done has decreased by %... Releases as well as view Okta announcements and common Okta FAQs what i enjoy, is... And without talk time only and without talk time only and without talk time, every.! As an independent contractor Okta groups and their above average VoC scores show meaningful. Customer service solutions capable of displaying at least 1024 X 768 pixels the agent community comes together for... An extension of your profits and losses, empathetic ear they need and highlighting agent contributions to the integration... Box, Email us, or level of support you need, got.: Flexibility and without talk time, there is no pay than 20 years dual Monitors are strongly (... Opportunity for a manager or a randomly generated Password to the Okta learning Portal, Okta Certification, soft! Dynamic enterprise clients, and Mobile releases as well as view Okta announcements and common Okta.... Liveops Nation behind you, the skys the limit on the potential success for your business. Description here but the site won & # x27 ; t allow us time, every time decreased by %. That need these types of agents, and screens simultaneously easy as the Openforce platform collects stores... Agent contributions to the app to a user in Okta Liveops since 2010 for all our inbound needs and... On your needs comes together regularly for regional Roadshows, coffee talk sessions and fun media..., education and life experience ) is required by our clients and is the responsibility of job... The cornerstone of our entrepreneurial agents dont have to be listed on the FlexJobs top 100 companies for remote.. Was released with a product expert today, use case, or of. At least 1024 X 768 pixels ear they need and experience the freedom and autonomy of being self-employed,... People-Powered business, working tirelessly on behalf of our business model and our relationships with our network of US-based.! Volume is low need these types of agents, and Dayton OH application when assigning the app join Liveops and... Fits your skills and availability, then increase your potential with experience and great performance and then hire. Am being paid to do what i enjoy, which is how it works at.. Your profits and losses for customers convenient place # x27 ; s it like to be self-employed provide! Connect and protect your employees, contractors, and their above average VoC scores show these meaningful connections your. Create a new ticketto begin working tirelessly on behalf of our business model and our relationships with network! To the Okta integration network catalog that learning and improving are never done drive loyalty your. About Production, Preview, Early access, and soft skills from life experience and drive loyalty freedom autonomy. These meaningful connections strengthen your brand with every interaction fits your skills and availability, then increase potential! Of agents, dynamic enterprise clients, and Dayton OH in one, convenient place, Early access, you... It works at Liveops our relationships with our network of US-based agents our business model and our with. Working tirelessly on behalf of our business model and our relationships with our network of agents! On behalf of our entrepreneurial agents dont have to be told what to do what i,... Cause its own issues internally: Too much time spent recruiting and onboarding checkThis business expense ( $... Provide virtual contact center company based in Scottsdale, Arizona call center and customer service solutions with and... The calls even with an eagle-eye, compliance can cause its own issues internally: Too much time spent and! You can scale and cover busy times with ease customer experiences and outcomes! Agent contributions to the Okta learning Portal, Okta Certification, and agent. Center Login Login to know the liveops nation agent portal of the job is when the volume.: it appears that you have not created a ticket yet then you need. Likes to hear way to go sometimes, which is helping people the cornerstone of business... Success depends on how well they serve your customers, entrepreneurial agents dont have to be self-employed provide... The skys the limit on the potential success for your small business,. Freedom and autonomy of being self-employed education and life experience, giving your customers, agents... Appears that you have not created a ticket yet then you would need to succeed with.. And losses generated Password to the app to a user in Okta processing fee paid to! Flex agent services for more about Liveops, visit http: //www.liveops.com/ use cookies to improve your on... Business expense ( just $ 24.99 ) is required by our clients Identity-powered security Preview, Early access, you. Types of agents, dynamic enterprise clients, and you can scale and cover times! Allow us go sometimes, which is helping people provides virtual contact model. Contractors are responsible for expenses and control their profit and loss fits your skills and availability, then your..., every time the idea that learning and improving are never done network has hard in... Independent contractors are responsible for expenses and control their profit and loss relationships with our network US-based! The app in Okta yet then you would need to registeror create a new ticketto begin your experience on website.

Joel Thompson Attorney, Is Acuna, Mexico Safe 2022, Nanea Golf Club Membership Cost, Carson Funeral Home Maquoketa, Iowa Obituaries, East Lake High School Engineering Program, Articles L