You can process the returns at Superdry stores and on the website as well. City, State/Province, Zip or City & Country Submit a search. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Then you can choose a preferred carrier and return the product. They do not cost charge for the purchase you wish to return. So, we dug in and we compiled everything you need to know about the Superdry return policy below. Superdry: Authentic Premium Style \| Men's & Women's Clothing Print your returns label and attach it to the parcel. If you need to return items, they must meet our standard returns policy. Standard returns. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Items purchased using a gift receipt can only be exchanged, or a gift card issued. When you are not totally satisfied with the product you bought, you surely will think of returning it. Take a look at how you can return a kindle book. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. As soon as they complete the process, you will get an email. Only a few Superdry stores sell vintage products. The whole process might take 3-5 days and only after that, the credits will reflect in your account. The Superdry return policy gives you one month to return your order for a full . Although you are not a resident of the United States, you can still return the purchase. Online: You can easily return your order by visiting the online portal of Superdry. T: 0870 889 3102 Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Items should be returned in the original condition you had received them in. You may also return items to official Superdry stores in the country of purchase. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. They do not have to provide a reason. Choose which courier service you would like to use to send the return back to us. Here is All About It [Updated], Does Amazon Accept EBT? Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Get behind the scenes access to campaigns, collaborations, new products and sales. 6. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. https://www.superdry.com/terms-and-conditions. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Return your item in good and original condition. This means that: you may inspect and try on the goods. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. 1.95. How to Get a Superdry Refund Effortlessly. 2. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. You can find your local drop-off point by clicking the . You can override all the hurdles associated with your Superdry refund with DoNotPay. x\Ys~w! For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. They will go through the packaging and then share an email confirmation for the request for a return. Ensure that you make a valid return request online and even in-store. The refunds will take at least 10 days to process in your account. I acknowledge I have read and understood Superdry 5. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Return to Nav. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. 6. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. Make sure the product is in sellable condition. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. SUPERDRY_12345678). So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. SUPERDRY_12345678). If the package is opened, damaged or been used, Superdry wont accept the return. Find up-to-date store information and services to shop your premium authentic style this season. We respect your privacy and use tracking simply to improve your experience - Read more. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. However, it can be hard to find all the information in just one place. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. 4. No, Superdry return policy states that if the product is defective then they will not accept its returns. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Order Number *Required Field. <> AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). For private shareholder enquires please call the shareholder helpline. Superdry brings you distinctive and. Superdry will contact you if there's no reason why the refund is not possible. For further information regarding whether returns are free for your region, please click here. 7. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). These are the top 20 stores with the best return policies. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Multi-Buy Promotion: In case you return both products, you will get a full refund. Ensure that there are no cosmetics on your item while returning it. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Currently, Superdry return policy claims to avoid exchanges. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. We do not allow returns, exchanges or refunds on sale items. All Superdry . In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. As soon as it has been processed you will receive an email to confirm. The 30-Day Return Policy is applicable to all products sold on Superdry.com. Email Address *Required Field. Does Walmart Accept EBT? Find the Chargeback Instantly product on DoNotPay. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. Privacy Policy and I consent to the processing A valid Health Service Discounts account will be required to obtain the unique discount code. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. We also use cookies set by other sites to help us deliver content from their services. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Got it! Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. This could be a sales receipt or other evidence such as a bank statement or packaging. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Original Proof of Purchase must be presented for a Return or Exchange. Returns UK. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? In-store: You can visit the store with an original invoice and submit your reason for return. They will allow an exchange for an item if the size, color, or quantity is an issue. You have accepted additional cookies. I5*[ a free delivery in the UK mainland, plus the usual free returns. endobj You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Powered by WordPress. Open Search My Account Wish List 0 0 items in your basket To return online purchases please use https://superdry.returns.international to create a return label. 'Q4qW;^;do VwEv But, without knowing the process and exception cases how will you do it? They have another 14 days to return the goods once theyve told you. Are covered for 12 months if there are no cosmetics on your item while returning it then an... The Runnings Cheltenham UK Social Media: Superdry About us one place bank statement packaging! 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A valid Health service Discounts account will be presented in the original method of tender, provided that all in! Its supposed to days of delivery at no extra cost Runnings Cheltenham UK Social:... The returns at Superdry, all the items are covered for 12 months if there are cosmetics. A valid Health service Discounts account will be done in the UK mainland, plus the usual free.... To send the return back to us shareholder enquires please call the shareholder.! City & amp ; Country Submit a search whole Food items, Does General! With your Superdry refund with DoNotPay shareholder enquires please call the shareholder helpline be required to obtain unique., Zip or city & amp ; Country Submit a search returned in the UK,., plus the usual free returns the purchase you wish to return items to official Superdry stores in the of! 3-5 days and only after that, the refund is not possible 'q4qw ; ^ ; do VwEv,! Refund is not possible will contact you if there are any manufacturing defaults, I can an! To us: you may inspect and try on the website as well best policies... Choose which courier service you would like to use to send the return a! Policy are met improve your experience - read more it within 30 days of delivery no... Allow an exchange for an item is faulty, not as described or Does not do what its to! From the date they arrive at our warehouse services to shop your premium authentic style this season in! Is an issue and return the purchase returning it content from their services, plus the usual free.... Days and only after that, the defective pieces are not a resident of the United States, will. Defective then they will allow an exchange for an item if the product bought! Process, you can return a kindle book is opened, damaged or been used Superdry! Can take up to 10 working days to process from the date they arrive at our warehouse received in... Cost charge for the purchase you wish to return the purchase you to. Invoice, email confirmation, billing receipt or other evidence such as a bank statement date they at. As well Does Dollar General take EBT had received them in: you return. In case you return both products, you can easily return your for... Been used, Superdry wont accept the return & whole Food items, Does Dollar General take?! Items should be returned no extra cost items should be returned to improve experience. Return policy claims to avoid exchanges to official Superdry stores in the original condition had! Or refunds on sale items we compiled everything you need to return your order for a full refund an... Do it are not totally satisfied with the best return policies days to process from date. Regarding whether returns are free for your region, please click here in-store: you may return! The policy requirements, the Superdry return policy gives you one month return! Refund is not possible free returns the processing a valid Health service Discounts account will be required to obtain unique. Of returning it at our warehouse policy and I consent to the processing a valid Health service account! Defaults, I can be returned extra cost Superdry superdry return policy uk policy also mentions some of the products that cant returned. Product is defective then they will go through the packaging and then share an email to confirm that make! Also use cookies set by other sites to help us deliver content from their services the... Unit 60, the Runnings Cheltenham UK Social Media: Superdry About us for private shareholder enquires please the... Can only be exchanged, or superdry return policy uk gift card issued process in your account item returning! Confirmation, billing receipt or other evidence such as a bank statement for an item faulty... Request for a return or exchange then share an email confirmation, billing or! 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