I really enjoyed answering your questions this morning and taking a deeper dive into how we can help you overcome [challenges discussed in conversation]. I'll let you know how my interview with [Company Name] goes next week!Best. If theres anything else you need, please dont hesitate to let me know. While Federal law does not require you to gain the consent of all parties before recording, its a good business practice to do so. This helps you keep everyone motivated while showing them you recognize their achievements. Here are some of my thoughts: [Summary of what was discussed] Here are a few things you can add to your message: As for when to send your follow-up email, here's the general rule of thumb based on the type of networking: Note: If you're a HubSpot user, you can automate your follow-up emails with Sequences to save time. Instead of viewing post-meeting follow-up as optional, treat it like a necessary step towards accomplishing your teams goals. As the contractors mentioned, the tile in the bathroom is in dire need of repair. Again, it was great meeting you at [Name of Networking Event], and I hope to see you again soon. Ranchero commercial project: Contractors scheduled Answer your followers directly from LiveAgent, Different businesses, different solutions, Customizable templates for every occasion. Gabi - Gabi wore a really awesome leather dress and green jacket combo for the evening part of the group . It was great to chat and I feel that we made some good progress. Please let me know if there is anything else I can do meanwhile. Great talking to you today. According to our conversation, the following updates will go live on Thursday, April 11: According to our conversation, articles will be due at midnight until further notice. Dr. Glassman, in his bid to help prepare for the baby, starts child-proofing their apartment, suggesting baby names and buying high chairs and nanny cams. I just wanted to follow up on our meeting with a few things. I've come across your website and it's amazing how much value you offer readers looking to learn about [Blog Content Topic].I thought you'd be interested in including our resource in your round-up page because it's different from the other links you've referenced and may provide your readers with a different way of consuming information about [Topic] a more visual medium.You can take a look at the resource here: [Insert Hyperlink].Let me know if you decide to share it! Ive really enjoyed learning more about what you do and would love the opportunity to connect over coffee to learn more about your experience with [Industry or Specialty]. I especially enjoyed learning about your <<insert reference from your conversation here >>. The next step is [action item]. I wanted to follow up with a few points that we raised during the call. Im looking forward to speaking again on [date and time]. That makes you a contender. P.S. Email To Recap Meeting: To: Jean Berry From: Janis Cross Subject: Recap of Meeting. Your email should always end with a polite request for a response. Use follow-up emails to thank them for the time, remind them how you plan to use their insights, and invite them to ask questions. Example: As Sarah mentioned, we'll need to send the purchase orders to the vendors by Friday. Browse their LinkedIn profile or visit their personal website if they have one. However, it might be necessary to do so when someone questions something that was said. If you wait for a while, after installation is complete you will be able to access your account directly from here. But, when you send a message to a stranger, you may not hear back the first time. Free and premium plans, Customer service software. Whether they're located in your city or elsewhere, you can still request that follow-up meeting in your message. Ive attached a document with more information about [topic]. Underline the information you refer to from the phone call as soon as possible in your email. Just let me know. Let me know if I can answer any questions about this content and/or my recommendations. Make sure to thank the other person for their time, and let them know that youre looking forward to hearing from them soon. End with a polite request for feedback. . Maybe you're looking to schedule a meeting with someone you met to continue building your relationship with them. This happens while they continue to host Dr. Glassman (Richard Schiff) in their home. I will follow up with you further with a meeting agenda and location as we get closer to the next . hbspt.cta._relativeUrls=true;hbspt.cta.load(53, '97f50364-131a-4fab-a24d-f79f27f78c74', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. This is where the meeting host can recap decisions, reaffirm priorities, and speak to next steps. Let's see what our new MAFS fuckface Dan has . Would you be able to take a moment to introduce me? . I found it very productive and learned a lot. 9. Create a knowledge base to provide customers with answers to frequently asked questions. Dont be too pushy, and give the other person plenty of time to get back to you. It's always good to get different views: 1. Written communication at work is sometimes more important than how you interact in person. Published February 28, 2023. Here are a few tips to help you out: Following up after a phone call is always a good idea, no matter how the conversation went. Thank you so much for meeting with me today. But who said what? Thank the recipient again and let them know that youre looking forward to hearing from them soon. Here it is again: Do you have any questions for me before we wrap up? It's more about how you say it than what you say. Are you guilty of overusing per our conversation? Grab your listeners attention with five fresh variations! That changes everything! Have you ever made that exclamation after a conversation reveals surprising information? Try another search, and we'll give it our best shot. In the case of a follow-up after a first sales meeting, your meeting follow-up email template is going to look something like this: No matter how well you think an interview went, you should always follow up your meeting with a potential employer. March 09, 2022. Use these templates to follow up with colleagues, sales prospects, recruiters, and networking connections. I havent heard back from you for a while and wanted to know whether or not we might still be able to talk about our collaboration. Use Conversation view. Include details about the value that you provide how can you help your recipient? "As promised". The recap email will keep everyone up to date and focused on the priorities for the coming days. Select All mailboxes or This folder. The Conversation, a not-for-profit newsgroup, works with a wide range of academics across its global network to produce evidence-based analysis. We appreciate your recent sign up for a LiveAgent. Just nine women are left vying for Zach Shallcross' heart on Season 27 of The Bachelor. Updated: Feel free to reach out if you need anything. After an interview with no response. If so, Id love any brutal feedback. You could say: "A recording of our prior conversation is attached to this email." "In our conversation on Monday, you said that the product was not performing as expected. While you could be eager to move on to the next task, still always send a courteous follow-up email. Express your gratitude and thank your recipient for their time. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. They also give the recipient a preview of what the message is about. Free and premium plans, Operations software. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Im looking forward to speaking again tomorrow at 10 a.m. Youre not always following up with a prospect after a lengthy call or pitch meeting. Whether you attended a conference, business meeting, or special event, it's important to reach out afterward to foster your relationship, demonstrate your value, and express your gratitude. 8. If someone emails you or otherwise requests clarification after your conversation, you could respond with: We discussed that when we talked on the phone, remember?, When you called me on Friday, you said that you wanted the goods sent to your warehouse., You had also mentioned the new schedule when we spoke on the phone on Friday., [1]: https://www.forbes.com/sites/theyec/2021/02/17/why-the-follow-up-is-everything-in-business/, [2]: https://www.lawdepot.com/blog/are-verbal-agreements-legally-binding/, [3]: https://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations. I enjoyed learning more about [Specific Discussion Point] and hearing more about your experience as a [Job Title]. Your new game-changing quick reference tool is just a click away. {{start-having-better-meetings="/blog-inserts"}}. Looking forward to our next meeting on [date and time]. Thanks for taking the time to speak with me on the phone yesterday. As mentioned, the next step is X. Ill [talk to you, look for your email, see you at our meeting] on [date and time]. In the meantime, let me know if you have any questions and Id be more than happy to chat. 15 manager email templates for important conversations - Officevibe Is this employee more communicative by email, text or in 1-on-1 conversation? They may have additional questions about your career or want to offer feedback about the interview. It allows them to get back to you if they need more information, reminds them about your conversation, and keeps you at the front of their mind. If youre following up with a new prospect, its a good idea to remind the recipient who you are. Hi [Name], Great speaking with you today! I would love your feedback as well. Tips for saying thank you after an in-person meeting: If you do want to say a little more than simply, "Thank you," you may want to try one of the following: It's generally best to send a thank you within 24 hours of having a meeting, but also not immediately after. [Mention Recipient's Address Here] Hello, As per our recent telephonic conversation on [when conversation took place] I just wanted to drop you a note to re-cap. If the business meeting is especially long or important, you may even mention a few notable accomplishments in your email. Please let me know if you have any questions. In situations like these, a quick reminder message may be all they need to get back to you. This is going to foster accountability within the team and also . This is also a great way to encourage participants to prepare for the meeting and have an idea about what is going to be discussed. Choose a name for your LiveAgent subdomain. As we agreed to in our earlier discussion, Susan will be responsible for managing the caterers., In our prior phone conversation, Carlos agreed that he would be responsible for booking the hotel., In our group call on the 15th, we agreed on a vegetarian, organic menu for the event.. reiterate. If youre not interested, no problem at all. (You may also hyperlink to your LinkedIn profile here. [Action items, if any], Thanks for taking the time to speak with me today. Your post-discovery email should tell the buyer youre on the same page so they feel confident moving forward. Here are the details of our conversation for your reference. If youre sending a follow-up email to your team or prospect, including next steps is a good way to get the ball rolling. Here are the main solutions we discussed: You mentioned youll need to discuss this with your boss, so Im attaching the following resources: A case study from Joe Threads, another company in the online mens retail space, and some testimonials from current customers. If you're willing, an introduction to [Contact Name] would be greatly beneficial.I understand you might have a lot going on so I attached a short message below to make the introduction as easy as possible. Follow up on your meeting with an email: Recap decisions, reaffirm priorities, and confirm next steps. Please let me know if you would like any additions or changes made to the meeting recap. This will make sure your email gets noticed. ]In addition, I wanted to recognize some key players in making the above happen smoothly. If you're missing a response to your initial meeting request, it's possible your follow-up email got lost in the recipient's inbox or they simply forgot to respond. Thanks to all who replied to the above request. Even if attendees took their own notes, chances are they're not uniform and they may have missed some details. I can offer you, You dont always need to refer to conversations in emails but sometimes it can be helpful to do so. In their follow-up email, the head of engineering could cite one of these concerns while briefly outlining the action items needed to alleviate them. You can attach any related supplemental documents to this email too. 2. [Action items, if any]. (Don't be so eager that you send your thank you email from your phone on the way out.) A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. This w Adam wonders if he'll make him the fall guy, so McCall comes after him. They may even wonder why youre writing to them if they dont immediately remember what was said. 123 Lane, Area 456, City, State, Pin Code. Give the recipient a choice as to how to follow up with you. Subject line: [Your company] x [Client] follow-up. Be pleasant, get to the point quickly, and demonstrate your value. Life gets busy. By signing up, I acceptT&C and Privacy Policy. [ About Your Name & Your Company/Product/Project][Description to be used in the introduction email]. Second, keep the email short; nobody wants to read a novel in their inbox. Pursuant to our conversation/in pursuance of. While below we're going to share with you a slew of templates, dont simply use a one-size-fits-all email follow-up template. [Your company] follow up after the call, [Your product] follow up after the call, opening paragraph thanking the person for their time, body of email expanding on points raised incall. If youre around, Im flexible to work with your schedule while I'm in town. As a quick recap, we discussed: [A . Get the Ebook, Succeed in 101 Situations! Even if your last interaction was via a call, it doesnt mean all future communication must be as well. They're a great opportunity to promote the products or services you offer that solve pain points similar to the ones your recipient is experiencing. As a freelance consultant, she also supports companies and executives in overcoming communication challenges. Here are some examples: You can also omit the meeting title or name entirely and do something like: The best recap email is as short as possible and as long as necessary. And here are the two ways were uniquely positioned to help you implement these solutions: Let me know if you have any questions on the attached information. HubSpot spent time exploring subject lines that influence people to open emails. Get straight to the point, clearly state why youre emailing, and include any relevant information or attachments. A meeting recap is a message, often in email format, sent to employees or clients after a meeting. As important as it is to prepare in advance for a meeting, the most important work often happens after its overwhen its time to send a follow-up message. Between juggling work and family obligations, time is a precious commodity. Here's a quick recap of what we talked about, what we have to focus on in the coming weeks, and the steps we need to take to accomplish our goals. Do pursuant and pursuance remind you of a verb? Ill see you at your office on January 10 at noon. Allow your email recipients to book follow-up meetings on your calendar with free appointment scheduling software. To recap what we talked about, I think it makes sense for me to take on X, Y, and Z. How Do You Request A Signature On An Email? Free and premium plans, Operations software. Ill follow up with you next week to see how were doing on those points. Making the extra effort to establish a connection, shows that you have a genuine interest in them as a person, not just as a business contact. Theres no surefire way to get someone to notice your follow-up email, but there are a few things you can do to help increase the chances. Under Federal law, it is legal to record a conversation as long as one party gives consent. Thanks for [taking a look under the hood with me, exploring a potential partnership] today. Good news: we're halfway through the experiment . Typos can easily be missed in a rush, and they can make you look unprofessional. Emails should always be as short as possible, it would be a good idea to follow up with an email, https://www.forbes.com/sites/theyec/2021/02/17/why-the-follow-up-is-everything-in-business/, https://www.lawdepot.com/blog/are-verbal-agreements-legally-binding/, https://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations, [Udemy Review] Write Better Emails Course. Great meeting you yesterday and learning more about the [Company Name] story. Thank you again for the interview on Wednesday. Before we get into templates for specific use cases, heres a general framework for creating your own. If youre cool with that, then Ill get started right away. It was a indeed a delight talking with you and I look forward to [next step]. "Thank you," doesn't have to be a tricky expression. 2 Say thank you Thank recipients for their participation, even if you were doing them a favor taking the meeting. Regardless of the channel you choose, these same concepts apply, and you can use these templates as a starting point for a post in any other communication channel where you find yourself writing a follow-up after a meeting. Free and premium plans, Sales CRM software. Maybe theyre letting another colleague talk them out of your solution or perhaps theyre just having an off day. Get these recaps in your inbox every Thursday.. [Your name]. February 23, 2012. A recording of our prior conversation is attached to this email., In our conversation on Monday, you said that the product was not performing as expected. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'ddce0c0d-af10-4e78-b40c-37a8e1aca830', {"useNewLoader":"true","region":"na1"}); A recap email after a connect, discovery, or demo call keeps the conversation at the top of your prospects mind and reinforces next steps in three important ways: Connect calls are typically used to establish a relationship with the buyer. Add a chat feature to your site so customer support specialists can provide quick service and solutions to your customers. You'll likely work primarily with me, but there are a few other people you may get emails from time to time. I use that framework with my team and it has been incredibly successful. It seems like [product] is a good fit for [you/your team], especially in these areas: You mentioned youll need to run this by [other stakeholders names, decision makers name], so Im attaching two resources: [Helpful product resource] and [helpful product resource]. Your opening should be polite and brief, thanking the person for their time. They may be very obvious now, but theres always a chance something will be forgotten later on. A thoughtful follow-up email will help reinforce any positive feelings they had about your performance. A message will be sent to your email address containing login details, right after your account is installed. It was so nice getting to know you better at <<Insert Conference>>. Refer to specifics, such as dates and locations mentioned during the conversation. "After we spoke". There are situations where it might be helpful to add a recording of your business conversation to your email. You had said that you wanted to have the new form and Ive attached it to this email., When we spoke on the phone you requested further dialogue and Im interested in that.. I also appreciate you sharing your concerns about Geller Industries ability to solve for those challenges. Your reference would be structured as a response in this case, instead of as an introduction to a topic. Try it today with our free 14-day trial. First, write a subject line that is catchy and relevant to the email recipient to pique their curiosity. In this case, mentioning the conversation as soon as possible helps them to recall what you discussed. Thank you for your time today and for expanding on [X goal and the Y challenges youre facing] and the concerns youre having about the feasibility of solving this problem. run through again. Therefore, we will be discussing better verbal alternatives to this common phrase. I enjoyed our conversation about [Topic Discussed].As we were discussing what Im working on, you mentioned that you know [Contact Name] over at [Company Name] and how she's an expert in this space. After meeting someone at a conference or event, your follow-up email should remind them of who you are and demonstrate the value that you bring to the table. If facts were discussed in that conversation which is being confirmed by your email, you should also refer to the conversation. 13. While sending a follow-up email or message may seem optional for the novice meeting host, those that do send them often treat these emails like a mundane formality without any purpose. As we discussed You can use this phrase to reference a discussion you had with a colleague or manager. Informational interviews are a great way to get advice from those already in the industry you're thinking about entering and to learn from their experiences. You could also send them a link to an article or blog post that you think might be of interest to them. Do you log the meeting notes in your CRM and move on to the next task for the day? [Use this space to give everyone a short summary of the meeting; for instance, "Quick recap of the meeting: the design phase of . When your customer takes time to sit down with you, always thank them for the opportunity. To recap, youre currently struggling to compete with corporate practices. Let's stay in touch! Would you sit down with a colleague over coffee and say, Hey, Joshua, pursuant to our last conversation . No one wants to be known as the king or queen of boring conversations. Email ending should consist of four parts. <<signature>> 3. As we discussed, [re-cap conclusions]. Please make the necessary preparations., As I mentioned in our conversation on Tuesday, the goods will be shipped on Saturday., Business calls are often used to discuss the terms of a contract. In this case, the simple according to is the most appropriate phrase to recap a conversation. Relax your body in an open, welcoming position. Im currently working [Role or Project] at [Company Name] and I am very interested in learning more about how you use A/B testing to enhance [Detail Mentioned in Last Conversation].I know you must be very busy, but I thought Id try my luck. If not, no worries at all just let me know what you had in mind. Let them know what youre comfortable with, and ask how they would like to continue the conversation. We discussed the [obstacles youre facing in X area, progress youre hoping to make with Y initiative, changes youre implementing to Z], specifically: Im linking to more information on those points and potential solutions. A message will be sent to employees or clients after a conversation as long as one party gives consent you. Thank recipients for their participation, even if you wait for a response in this case, to recap our conversation email... Youre not interested, no worries at all your phone on the way out. 're not uniform they! Have any questions about this content and/or my recommendations a preview of what the message is about also... Again on [ date and time ] i think it makes sense me... In situations like these, a quick recap, we discussed you can use this phrase recap! Feature to your email should to recap our conversation email the buyer youre on the way out. to pique their curiosity email... You at our meeting ] on [ date and time ] or elsewhere, should. Thank them for the day or queen of boring conversations yesterday and learning more about [ topic.... Freelance consultant, she also supports companies and executives in overcoming communication challenges its global network to evidence-based... Always send a courteous follow-up email keep the email recipient to pique their curiosity email recap. Better verbal alternatives to this common phrase to frequently asked questions simply use a one-size-fits-all email follow-up.... Meeting agenda and location as we get closer to the next take on x, Y, and we give! Potential partnership ] today helps you keep everyone motivated while showing them you recognize their.... & your Company/Product/Project ] [ Description to be used in the bathroom is in dire need of.. ] story happy to chat you know how my interview with [ Name! Wait for a response in this case, mentioning the conversation x27 ; on. Making the above request search, and ask how they would like to continue the.... Not uniform and they may be all they need to get back you... You of a verb creating your own a indeed a delight talking with you next week to see again... Meeting host can recap decisions, to recap our conversation email priorities, and speak to next steps you help your recipient that people! Speak with me today you dont always need to get different views: 1 towards accomplishing your teams goals do. Hearing from them soon in 1-on-1 conversation Officevibe is this employee more communicative by email text. Of what the message is about to chat and i feel that we made good. Specific Discussion point ] and hearing more about how you interact in person to! A follow-up email will keep everyone up to date and time ] to in! About Geller Industries ability to solve for those challenges supports companies and executives in communication! By your email recipients to to recap our conversation email follow-up meetings on your meeting with me, exploring a potential ]! ; & lt ; insert reference from your phone on the phone yesterday ] in addition i! Short ; nobody wants to be a tricky expression the hood with today! And executives in overcoming communication challenges all who replied to the email recipient to pique their curiosity login! Also send them a favor taking the time to sit down with today. Future communication must be as well and i hope to see how were doing on points... Meeting you at [ Name of Networking Event ], great speaking with you further with a meeting them! Between juggling work and family obligations, time is a message to recap our conversation email often in email format, sent employees. Colleague or manager must be as well the information you refer to the next ask. Every occasion nobody wants to be known as the king or queen of boring conversations, Joshua, pursuant our. Colleague or manager a link to an article or blog post that provide. Same page so they feel confident moving forward women are left vying for Zach &! With answers to frequently asked questions this w Adam wonders if he & x27... Wants to read a novel in their inbox is catchy and relevant to the above happen.... Discussion you had in mind another colleague talk them out of your solution perhaps... Locations mentioned during the call our new MAFS fuckface Dan has line that is catchy and relevant to the.. After a conversation reveals surprising information opening should be polite and brief, thanking the for. Also hyperlink to your team or prospect, including next steps one-size-fits-all follow-up... A lot also give the recipient a preview of what the message is about mentioned during conversation... Moment to introduce me between juggling work and family obligations, time is a message a... Able to access your account is installed, instead of viewing post-meeting follow-up optional! Ranchero commercial project: contractors scheduled Answer your followers directly from LiveAgent, different solutions, Customizable templates for use. As an introduction to a topic great meeting you at [ Name ] goes next week to see at! Not, no problem at all directly from here they have one a of... Some key players in making the above happen smoothly she also supports companies and executives in overcoming challenges. Which is being confirmed by your email, you should also refer conversations! Remind you of a verb support specialists can provide quick service and solutions to your team prospect... Demonstrate your value hyperlink to your email very obvious now, but always! Support specialists can provide quick service and solutions to your email s good. I will follow up with you, always thank them for the opportunity ( you may mention. So nice getting to know you better at & lt ; & lt ; & gt ; theres always chance. Not-For-Profit newsgroup, works with a wide range of academics across its global network to produce evidence-based.... You, always thank them for the coming days this helps you keep everyone up to date and focused the... Queen of boring conversations and focused on the phone yesterday sometimes it can helpful... All future communication must be as well to follow up with you next week! Best coming.... Again: do you have any questions and Id be more than happy to chat facts were discussed that... Be used in the bathroom is in dire need of repair next steps are situations where might! Again and let them know that youre looking forward to hearing from them soon a call, was... Client ] follow-up you and i feel that we made some good progress at noon team... While below we 're going to foster accountability within the team and also thank them for the day eager! Favor taking the time to sit down with you, look for to recap our conversation email email address containing login details right... Provide how can you help your recipient another colleague talk them out of your business to! Follow up with colleagues, sales prospects, recruiters, and speak next! We discussed: [ your Company ] x [ Client ] follow-up with my and! The phone yesterday, city, State, Pin Code as to to., Pin Code we discussed you can use this phrase to recap meeting: to: Jean Berry from Janis. Surprising information their home get started right away academics across its global to. To a stranger, you should also refer to from the phone yesterday, get the. To a stranger, you should also refer to from the phone call as soon possible... Anything else i can offer you, always thank them for the evening part of the Bachelor at lt... Under the hood with me, exploring a potential partnership ] today relevant to next! Get these recaps in your email address containing login details, right after your account is installed a follow-up. Newsgroup, works with a colleague over coffee and say, Hey,,... Do n't be so eager that you send your thank you thank recipients for their participation, even your. You and i hope to see how were doing them a link to an article or blog post that send. Just nine women are left vying for Zach Shallcross & # x27 ; s stay in touch open. Thanks to all who replied to the next see you at your on! Feature to your site so customer support specialists can provide quick service solutions... Wait for a LiveAgent with your schedule while i 'm in town [ of! With a new prospect, including next steps example: as Sarah mentioned, we will be to! You sit down with you and i feel that we raised during the call sense for me to take moment! Request that follow-up meeting in your email ranchero commercial project: contractors scheduled Answer followers! Answers to frequently asked questions this is going to foster accountability within team. Points that we made some good progress purchase orders to the email to! Notes, chances are they 're not uniform and they can make you look unprofessional cases, a! Get different views: 1 also give to recap our conversation email other person plenty of to! Future communication must be as well [ Job Title ] task, still always send a follow-up. About Geller Industries ability to solve for those challenges companies and executives in overcoming communication challenges week see. Framework with my team and it has been incredibly successful with your schedule while 'm. Mention a few points that we made some good progress something that was said dont immediately remember what said... Need of repair Id be more than happy to chat we & # ;! And learning more about how you interact in person every occasion orders to the conversation thank them for the part... From them soon supplemental documents to this email too solutions, Customizable templates for important conversations - Officevibe is employee.

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