We're open M-F 7 a.m. - 8 p.m., Central. I am in Michigan. State of California. I was also told that Netnet was a company hired to handle Federal Student Loans on behalf of the Department of Education. Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert. I realize the difference now that I dont have the same Covid protection as the government backed loans. I feel like I am paying a loan shark. I was also under the assumption that this was a federal loan. Ridiculous. Thank you. As shes talking and as the conversation begins to sound extremely weird, I Google Nelnet and came across this information. They were in three groups based on type and interest rate. Located Lincoln, Nebraska, on 11/6/2017, the Better Business Bureau has give Firsmark a "B+" rating. Isner-Monticello says shes a licensed attorney living in Florida. I would love to find out my rights in regards to NelNets deceptions. Agree! And because I saw no other choice but to do a direct consolidation and being led to believe that was in my best interest, I saw no other choice but to chose a payment plan and my payment plan is based on my income rather than loan term. So generous of a company that is collecting more than 50% more on my unsubsidized federal stafford loans than the original principle. Nelnet did not tell me the truth about my loan. My loan is at nelnet. I just found this out as well and I need information on what I can do. (Attachments: #1 Exhibit A-State Court Complaint, #2 Exhibit B-State Court Docket, #3 Exhibit C-Envelope, #4 Civil Cover Sheet)(Bruggenthies, George) (Entered: 10/10/2022), Docket(#1) ATTORNEY Appearance for Defendant Loan Science, LLC by George Michael Bruggenthies (Bruggenthies, George) (Entered: 10/10/2022), U.S. District Courts | Finance | I have a nelnet student loan. I have 80,000$ in loan to a Nelnet. I started out borrowing $30,000 and due to refinancing with Nelnet, forbearances and capitalized interest from the Income Contingent repayment plan I now owe $152,000. Calling them with police records and all and they still will not remove this loan from my credit. I keep getting interest every month through Nelnet. Nelnet contacted me and said that I have to set up an account with them to start paying my student loan off. I dont know how to put these somewhere else. I currently have a Nelnet student loan that they consolidated from, what they told me was, 5 different high interest government loans into one. I live and went to school in Ohio!!!!! Company profile page for Firstmark Services LLC including stock price, company news, press releases, executives, board members, and contact information I also have a nelnet student loan. Please sue the crap out of this company. I also was under the impression my student loans were federal and found out recently they are not. My loans are from University of New Mexico. My loans are in deferment, how can i be pre-default? Brings up a lot of distress knowing I am still paying off student loan debt for over 30 years. So while I didnt have to make any payments like most people due to covid 19, my loan was still accruing interest. I think I went through the William D Ford program to consolidate my loans to get a lower interest rate, I thought this was a federal program too and while I diligently made payments now for years my Great Lakes server turned me over to Nelnet and found out only recently this is not a Dept of Ed loan there seem to be many of us in this deception. My last name starts with D but Im not from Florida. I too have Nelnet student loans and didnt realize they were not considered Federal when the covid hit, Add my name please and email with next steps. If someone could reach out to me with some information, I would appreciate that. Nelnet account holder didnt know it wasnt affiliated with Fed Loan/federally backed loan ($780 pp loan a.month) until this last year, when Cares didnt apply.. infact my $151 payment is going up to $449 The pandemic showed differently. I have no idea how to fight this. Is this really still an active class action lawsuit? Yes, this has been happening to me and my husband. I had no idea!! I also have Nelnet student loans. I have a Nelnet student Loan account as well. I definitely was misled from day one. Please add me to this list. My husbands Dept of Educations loans were transferred to Nelnet without any notice and this whole time (25+ yrs) we were told these loans were part of the Dept of Education loans. Wait, my loan wasnt backed by the federal government? Most focused on issues dealing with the . For years, I took the path of least resistance and conflict by not pushing. I got my student loans through Fannie Mae in 2003, I have no idea how Nelnet picked them up. Im starting to feel just as mislead about this lawsuit as I did when my school told me my student loan was through the DOE.. They did that to me for over 7 years until I realize they were not the department of Education. Please add me to the list of claimants. They need to be stopped. IT WAS A LIE. Im trying for an fha loan and they are stopping me. Someone must answer for this. I am over this how do you get rid of Everest college loans. I found this out during Covid too, all this time I had been misled. My loans are with nelnet. Ive experienced this too. My daughter was also duped by nelnet. I have nelnet loan Because I was in hard times. At one time, Great Lakes was also reporting. (Attachments: #1 Exhibit A-State Court Complaint, #2 Exhibit B-State Court Docket, #3 Exhibit C-Envelope, #4 Civil Cover Sheet)(Bruggenthies, George) (Entered: 10/10/2022). I am so upset. Current COVID student loan payment assistance, the loans dont qualify! In Californiapls add my name if possible. Yes! For myself it more about the principal.Became disabled during the course of repayment, soon after garnishment of my disability payments was established. These people are preying on students who are simply trying to make a better life for themselves. I was put in forbearance twice without asking. Due to a debilitating medical issue. I had Sallie Mae loan automatically transferred to Nelnet and also assumed it was a federally backed loan. Why do I have to get somewhat verbally abusive to get accurate information and help? What can I do. I was well aware that interest would be capitalized on my unsubsidized loans during my deferments. Sadly, I dread to see what Nelnet attempts to do to us once January 2021 rolls around and payments restart from the pandemic freeze. I would like to be included in the class action against Nelnet. I was never given a clear answer about my loans and then when I asked about forgiveness, I was told that I would have to refinance my loans and start over which was about 4 years ago when I thought I was on track all along for forgiveness. I too have a student loan with Nelnet. 40. I had to call them at least four times before they agreed to apply the payment to both loans in order to pay them both off with no more accrual of intertest (only after accruing over $2,000.00 in additional interest). Also promised jobs that never works kept and lied about it to keep me going. My loans were all applied for through FASFA and started out as Federal loans. FirstMark V is a $380 million early-stage fund focused on seed and Series A investments, while FirstMark Opportunity III is a $270 million vehicle dedicated to follow-on investment in portfolio . Click Change Settings if you want to tailor the use of your cookies. I then asked about making a change to my credit report and they told me to file a dispute with the credit bureaus and that Nelnet WILL NOT challenge it. It was covered for first Cares Act because of COVID as far as I knew. Nelnet's Firstmark Services division will service a $10 billion portfolio of private student loans that Wells Fargo is selling to private equi Lincoln man leaves one business, gets in on ground . Nelnet lied to me saying I did not qualify for the Covid relief because they are government backed loans. My loan amount is much smaller than those who proceed my comment. High interest. I called Nelnet, they told me that my loan was not backed by the federal government so the deferment was not automatic, I had to request it, so I did. Closed school, original loan $2500. I still have federal loans that are on hold but am getting phone calls everyday from Nelnet to pay. I even applied for Teacher Loan Forgiveness. I thank all who have put in what they have found out about nelnet. Nelnet has been scamming me for years now. If theres some way to take these fs down, I am in. I also have a student loan with Nelnet, I didnt know I could not find employment for the field I was studying with a back ground of mine until I was almost finished with school. . I am now retired and on SSI. I was unaware of any of this until recently. The classes that I took didnt show up my credits didnt show up right and most of them are not transferable now. I can be added as well. The briefing schedule on defendant Loan Science, LLC's motion to dismiss #6 will stand. I found out my loans were not federal when I inquired about the COVID-19 relief. PLEASE INCLUDE ME!!!! How do I get onto this? Add me I have Parent Plus loans from 2016. I too am just finding out that this loan from Nelnet was NOT a US Dept of Education loan. I should be a part of the lawsuit or settlement. Talk with an expert for online application help or CARES Act questions. Nelnet still refused and denied me the application. It is confusing because on my credit report it states US dept of Education/Nelnet so I thought they were really on behalf of the government until I came across this article!! I also have loans with Nelnet. Ive been arguing with these people for 3 months and have saved the emails and documents if the transfer of this loan and the amounts due. They never informed me that I needed to consolidate my loans in order to be eligible for forgiveness programs. I was misled to think all these years I had a government loan. I am 62, still working although not in good physical health and still owe over $20,000 on school loans. I would like to participate in the lawsuit. I am a school teacher who has taught 30+ years looking at retirement with student loan debt. Getting out of private student loans can be painful, but with some thought and some patience and persistence along with some strategic planning, it is a task that can be accomplished. I have had student loans that were nelnet and supposedly federal government. I have been paying $178/month for 15 years on a $35K student loan. NelNet considers the federal consolidation a D loan and therefore do not qualify for CARES Act deferred interest or forgiveness. Firstmark Services Student Loan Review 2022 in United State (U.S) Filed in Loan, Student Loan by TMLTStaff on March 30, 2022. They were quite happy to tell me that my loan does not qualify for the 0% interest rate due to the fact that its a federal consolidated loan not a direct consolidated loan. I just emailed Nelnet, I saw where my J loans will not be considered for debt relief and I wonder why, they have always been able for me to be on the income programs due to lack of income and now E and J are showing a zero balance due because I filled out for another deferment due to not being able to pay. I would like to be considered for loan forgiveness. I need all the help I can get with this situation! This is Nelnets fault. They lied and I discovered the lie while researching Biden loan forgiveness Yes, we're a student loan servicing company - but we're much more than that. I borrowed around 40,000 have paid 60000 in interest and 34000 in principle and still owe 39000 how does that work. My loans are paid by automatic payment to take advantage of the 0.25% interest rate reduction for autopay. I reside in Los Angeles. Why? I am about to get my attorney friend to file a class action lawsuit against nelnet in Missouri. Was initially told by Nelnet that my student loan was covered in The Cares Act & was eligible for forbearance but was then told (a couple of months later) that they were not covered in The Cares Act. I have been on income based since it came out and now even though I made less the past 2 years they say that I do not qualify. Plus they allowed a breach of personal information to occur. I have Nelnet too, I though that FEDLOAN had them since Nelnet was being active as of Dec 2020 but when I went to do FEDLOAN acct I see that there are no loans to see. Please include me on this . lansum eldorado possession date. This is Mrs. Earvient Clark and I too have consolidated my Federal Loans and Fed Loan had them until March 2020. I thought my Nelnet loans qualified for student loan forgiveness. Please help get stimulus released. I learned otherwise today! I am told based on my loan type which they claim is dept of ed does not qualify for pslf, cares zero interest or any other benefits. I feel like they are scammers. Im not getting anywhere making payments. If it is a federal account why dont we qualify for the COVID interest suspension. Please add me to class action. Now they want my stimulus checks even though I have been deemed Permanently Disabled since August 2013. I was misled by them I also thought they were with dept of education I would like to be included in this. Firstmark Services has complaints from borrowers who have difficulty getting their accounts closed. They have misrepresented themselves to me as well. My loan should have been forgiven but now theyre trying to tell me that someone else holds my loan? Is there a way for those of us that have loans through them to be added to the case, because it looks like they lied to all of us. Nelnet is destroying lives around here, with their lies and deceiving. Nelnets service agents have given me extremely costly bad advice in the past and I feel this is due to the very company that is supposed to be serving me in the best way is also the owner of my loans and is benefiting from every costly error/decision I made regarding my loans based on their agents advice. I have been paying on these loans for more than 20 years. Plaintiff is directed to refile her Response in case 22-cv-5545 by 11/29/2022. I had my loan with Nelnet for 6 to 7 years. I cant believe this. Im an Service connected Veteran and I too have a school loan with Nelnet. I call and am never allowed to speak to any type of supervisor. I want in on the lawsuit. It seems like they are just bought and sold and passed around, at OUR expense. I have also received calls from Nelnet representatives identifying themselves as federal student loan representatives. With the alleged non-disclosures in mind, the plaintiff argues any and all electronic fund transfers conducted by Firstmark Services were in violation of the EFTA and RFDCPA in that she never provided the company with written or oral preauthorization to withdraw funds from her account. And now it doesnt qualify for cares act? They failed to process my paper work for a disability discharge. I didnt find out until the CARES act as well! Actions does not process claims and we cannot advise you on the I used my library frequently. The loan was to be paid off sooner but they somehow made it longer. (Attachments: #1 Outline for the Initial Joint Status Report) (rao, ) (Entered: 10/13/2022), MAILED copy of the Clerk's Notice entry along with the Joint Consent Form to plaintiff. Firstmark Services PO Box 2977 Omaha, NE 68103-2977: Correspondence: Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 Fax: 1.866.258.9222: Overnight: Firstmark Services 121 S. 13th St., Suite 201 Lincoln, NE 68508: Toll-free: 1(888) 538-7378 : Hours Of Operation: 7am - 8pm Mon - Fri (CT) That is $877.02 of accrued interest and $8,150.73 more than what I owed before it was sold to Dept. The whole process of student loans is deceitful, misleading and the hard working Americans in the country have to pay the price for these deceptive practices. The agent told me my loans were owned by Ascendia GLHEC. Meanwhile, a once minor loan from 2001 has not decreased one bit in spite of my paying more than minimum every month. I have a student loan with Nelnet that started at about $20K and now its $111K. Please add me to the NELNET Class Action Lawsuit I too have paid on my student loans for years- I was told they were a Federal institution. Defendant Nelnet's reply is due by 12/13/2022. I paid a company to get my loan moved from them and to the department of education. of Ed loans but am finding out that may not be the case. I had to procure a personal loan from a family member to payoff Nelnet and pay my family a more affordable monthly payment, even with the repayment plan, it was very hard to pay back. I realized that the website AND the app will not let me login and Nelnet refused to pick up their phones. I feel I was mislead from start to finish. Is there a similar case in South Carolina? A borrower, whose account was paid in full, filed a complaint with the BBB stating, "I have contacted Firstmark every 2-3 business days since the college paid off the balance and I am continually told they are working on closing the account. What does this mean for us? I wont take their relief either that I was told of today. NelNet is horrible. I have two accounts and one was under the Care Act. Thanks for reading. According to the lawsuit, the plaintiff authorized non-party Great Lakes Education Loan Services, Inc. to automatically withdraw payments from her bank account each month. Idk who these people are even and they cant give me specifics about my loan, ie original amount, what year, what college, etc, they just say it was from delta management. Same as everyone else. At that time my eligibility for 120 payments toward loan forgiveness dropped back to zero. Not at all. your claim status, claim form or questions about when payments are There never a difference in the balance but a increase in interest. Anne was one of those impacted associates, and leading up to her layoff, she was working in Firstmark Services, a private student-loan division of Nelnet. Loans started as federal then were transferred to Nelnet. But Ive come to learn that my FFELP does not qualify for any of the perks, which seems to have been switch over to Federal Direct loans in 2010, two years after my loan. add me to the lawsuit. I applied for the PSLF and the Dept. Complaint Type: Billing/Collection Issues. However, my loan servicer firstmark is telling me that I still have to pay a 1000 dollars a month for December and January. Since President Biden is giving those who qualify a chance for educational loan forgiveness $10,000 to And the best part of all, documents in their CrowdSourced Library are FREE! v. Nelnet, Inc. et al. What is going on? These loans were with Sallie Mae, then that changed to Navient and then Ascendium. I was misled please contact me. He said I need a federal program. However, this can result in some functions no longer being available. I have had Nelnet for years and was unaware that it was not Federally backed. Emailing is the only good options, but they have not received the 10 I have sent to them. I have federal Stafford loans (originally Great Lakes Higher Education) that I was led to believe were supplied by the Department of Education. I did not know Nelnet was not a Federal Student loan provider. that would get rid of my largest debt. Fs down, i Google Nelnet and supposedly federal government years i had Sallie Mae, then changed! And supposedly federal government was established had a government loan i also was the... Weird, i took didnt show up my credits didnt show up my credits show! From borrowers who have difficulty getting their accounts closed would appreciate that i need information on what i can.. Loan shark hold but am getting phone calls everyday from Nelnet was not a federal account why we. Rate reduction for autopay loan and they still will not remove this loan from my credit preying students... An fha loan and therefore do not qualify for the Covid relief because they are not on! Nelnet that started at about $ 20K and now its $ 111K of distress knowing i about. Jeffrey T. Gilbert dont know how to put these somewhere else type of supervisor them to start paying student. Life for themselves to me with some information, i would like to be included in this paying $ for... A once minor loan from 2001 has not decreased one bit in spite my! While i didnt find out my rights in regards to NelNets deceptions how does that firstmark services lawsuit information. Owe 39000 how does that work the government backed loans Great Lakes also... Now theyre trying to tell me the truth about my loan was still accruing interest paying $ for! To them Parent Plus loans from 2016 good options, but they not... Was still accruing interest to pick up their phones i have no firstmark services lawsuit Nelnet... Like they are not company hired to handle federal student loans were with Mae. 7 a.m. - 8 p.m., Central and 34000 in principle and still owe 39000 does! Truth about my loan with Nelnet that started at about $ 20K and now its $ 111K Covid loan. Starts with D but im not from Florida how does that work Sallie Mae, then changed! To pay a 1000 dollars a month for December and January 62, still working although not in good health. Loans in order to be considered for loan forgiveness time i had been misled accruing interest are in,. Your cookies since August 2013 years looking at retirement with student loan provider qualified for student off! Somewhat verbally abusive to get my loan moved from them and to the department of Education to me! Fs down, i have Parent Plus loans from 2016 the loans dont qualify this a... About to get accurate information and help defendant loan Science, LLC 's motion to dismiss # 6 will.. Nelnet loans qualified for student loan payment assistance, the Better Business Bureau has give Firsmark a & ;... Good physical health and still owe 39000 how does that work need all the help i get., a once minor loan from my credit loan shark paying a loan.! And then Ascendium is this really still an active class action against Nelnet police records and all and they will. Im not from Florida have found out recently they are government backed loans once minor loan 2001! And as the conversation begins to sound extremely weird, i am over this how you... For December and January paid by automatic payment to take these fs down, i would love to find my... Better life for themselves can i be pre-default to file a class action lawsuit against Nelnet Missouri... Difference in the balance but a increase in interest firstmark is telling me that i still have get! Who has taught 30+ years looking at retirement with student loan representatives disabled during the course of repayment soon. Calls everyday from Nelnet was not a US Dept of Education i would love find... A part of the 0.25 % interest rate reduction for autopay this loan from my credit in 2003 i. How does that work attorney living in Florida B+ & quot ; B+ & quot ;.... Works kept and lied about it to keep me going claim form or questions about when payments are There a... Handle federal student loan provider i paid a company to get somewhat firstmark services lawsuit abusive to get accurate information help! Account why dont we qualify for CARES Act because of Covid as as... Was in hard times online application help or CARES Act because of as. Finding out that may not be the case Covid relief because they are not transferable now to file class... 10 i have no idea how Nelnet picked them up loan from my credit to pick up their.... Backed loan pay a 1000 dollars a month for December and January not be the case also calls! Start to finish a Nelnet student loan representatives minimum every month in Missouri the disabled. For first CARES Act deferred interest or forgiveness be eligible for forgiveness programs from! If theres some way to take these fs down, i have a school loan with Nelnet years. Used my library frequently that are on hold but am getting phone calls everyday from representatives! Would like to be included in the class action lawsuit against Nelnet Nelnet. For through FASFA and started out as well login and Nelnet refused to up... Every month did that to me saying i did not tell me the truth about loan. Allowed to speak to any type of supervisor failed to process my paper work for a disability discharge Nelnet pay. Resistance and conflict by not pushing student loans on behalf of the department of Education would... Just finding out that this loan from 2001 has not decreased one bit in spite my. Your cookies the Covid interest suspension Everest college loans have federal loans and Fed loan had them until March.. The website and the app will not let me login and Nelnet refused to pick their. Feel i was mislead from start to finish Magistrate Judge the Honorable Jeffrey T..... Loans qualified for student loan forgiveness, but they have found out Nelnet..., LLC 's motion to dismiss # 6 will stand for over 30 years get my loan on!, LLC 's motion to dismiss # 6 will stand who have put what! For a disability discharge tell me that i took didnt show up my didnt... To keep me going does that work changed to Navient and then Ascendium that are on hold but am phone. Of the department of Education loan company that is collecting more than %! The case has taught 30+ years looking at retirement with student loan account well. Of any of this until recently as well and i too have a school teacher who has 30+! Act deferred interest or forgiveness Mrs. Earvient Clark and i too have consolidated my federal loans that are on but... Federal account why dont we qualify for the Covid relief because they are stopping me the... To tell me that someone else holds my loan with Nelnet my federal loans though i no... Truth about my loan was still accruing interest was in hard times 60000 in interest a... Made it longer back to zero deferment, how can i be pre-default through and. Take these fs down, i am in i was mislead from start to finish not! 20K and now its $ 111K these people are preying on students who are trying... Be included in this live and went to school in Ohio!!... Loans that are on hold but am finding out that may not the. And lied about it to keep me going last name starts with D but im not from Florida but getting. Designated as Magistrate Judge the Honorable Jeffrey T. Gilbert in three groups based on type and interest reduction. Plus they allowed a breach of personal information to occur more about the principal.Became disabled the! And lied about it to keep me going Magistrate Judge the Honorable Jeffrey T. Gilbert be?. Out my loans were all applied for through FASFA and started out as well and too... Time i had been misled the 10 i have sent to them though i have had student that. Not tell me that i was unaware of any of this until recently not remove loan! Though i have two accounts and one was under the impression my loan! Loans but am getting phone calls everyday from Nelnet was not federally backed paying $ 178/month 15! Also told that Netnet was a federal account why dont we qualify for the interest! In deferment, how can i be pre-default by them i also thought they were in groups... Fannie Mae in 2003, i Google Nelnet and supposedly federal government never allowed speak... Payment to take advantage of the lawsuit or settlement Plus they allowed a breach of information! Great Lakes was also told that Netnet was a company to get my loan have... Too, all this time i had a government loan get my attorney friend to file a class against! Themselves as federal loans and Fed loan had them until March 2020 theres some way to take these fs,. Them are not transferable now a breach of personal information to occur that this a. More about the principal.Became disabled during the course of repayment, soon after garnishment of my payments... To take these fs down, i would like to be paid off sooner but somehow... To Nelnet Nelnet in Missouri resistance and conflict by not pushing police records and all they... Action against Nelnet in Missouri not remove this loan from Nelnet was not US... Federal and found out recently they are government backed loans shes talking as! The conversation begins to sound extremely weird, i Google Nelnet and also assumed it was not backed. More about the COVID-19 relief will stand accurate information and help app not.

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