We will not replace any part deemed to be damaged by the user. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. Shipping costs are included with any unit going ground to the lower 48 states. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. For optimal functionality and extension of maximum reliability. Is my Jupiter Electric Bike battery replaceable? EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. Wesourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. Powering the bike is a 36v 5.2ah lithium-ion battery pack. This service relies on FedEx Ground, so we do not ship to P.O. If you wish to ship to Alaska, Hawaii, or Canada give us a call or contact, E-Bike Legal Status and Class System - USA. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. - A photo of the packaging material used inside box (e.g. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Batteries purchased as maintenance or accessory parts are warranted for 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. For your safety, it is not recommended that you buy a boxed bike (i.e. Exchanges We only replace items if they are defective or damaged. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. Brakes: Mechanical disc, front and rear. Pick up a spare battery today or check out our other great Parts and Accessories. Brand new: Lowest price. In the event shipping damage occurs, it must be reported and addressed in a timely manner. Labor and shipping is not included. X-Treme does not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. IMMEDIATELY inspect your product(s) for damage. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Add To Cart. Do notreturn faulty parts to Ewheels without prior consent. Damage to parts or malfunctions caused by performing bike stunts or jumps. A friendly and knowledgeable representative will respond as soon as possible. Is it damaged? Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. The warranty does not cover finishing (of frame and parts). Sell On BatteryBhai. AmericanElectric does not pay shipping fees for incoming batteries; however, we will pay to ship replacement batteries to you. Address Post Box No. After the driver signs, you sign also. $400.00 Extra Cost =If unit is shipping to Canada by ground (FedEx or UPS). To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. For example: two pallets. $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. RETURN & EXCHANGE PERIOD :14 days for all eligible products; Product(s) must be in its new original condition. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. Main parts have a warranty of one year. Once the order has shipped, a confirmation email will be sent to the address attached to the order. We do not cover defect or damaged parts from failure to follow instructions in owners manual, improper assembly, acts of God, misuse, neglect, improper storage, commercial use, alterations to the bikes original design or components, modifications with parts not sold by X-Treme, operator error resulting in accident, extreme or stunt riding, or improper maintenance & upkeep. Buy It Now. EW-M33, EW-M34, EW-M35, EW-M39, EW-M40, EW-M41, EW-M45, EW-M81, EW-M82, EW-M83, EW-M91, EW-M92, EW-M93. You are solely responsible for any and all shipping and handling charges and you will be charged a 15% restocking fee upon Green Bike Electric Motion LLCs receipt of the item. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Straightening Your Brake Rotor (Truing) Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. Non-consumables: 6 months from the day of purchase. current price Now $589.99. $129.99. Some prepaid cards, digital subscriptions or services, Consumable items such as food, drinks and batteries, Items that are missing accessories such as remote controls, cords and cables, Used vehicles cannot be returned for a refund, Damaged vehicles cannot be returned for a refund. The battery is sealed and cannot be opened or fixed. It is appreciated that you provide your personal information on the warranty card. After a support ticket has been opened a technician will respond to your ticket and an email will be sent to you. 360 Watt-Hours. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Anything outside of the USA incurs additional shipping charges. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. Overloading beyond recommended capacity . Locate the plug on the motor wire near the rear fork and reconnect it. Please note that where free shipping is offered it applies only to shipments within the continental and contiguous 48 United States. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Perishable goods such as food, flowers, newspapers or magazines cannot be returned. (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). A fixed delivery time cannot be scheduled. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. If the customer wishes to change to residential delivery after an item has shipped, there are additional fees subject to be charged besides the standard $50 fee. To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Customer pays$175 shipping fee(this is withheld from refund)and is subject to a25% restocking fee(this is deductedfrom refund). Generally speaking, your range will increase at lower speeds. As you are aware, consistent maintenance is critical to the bike performance.Above all, the optimality of repair and maintenance parts holds the key to it. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . We hereby inform the buyer that Green Bike Electric Motion LLC is not responsible for any liability that may occur which could possibly apply to the product and / or its user due to the usage of the product and that the customer alone is solely responsible for third party insurance and / or other insurance as required by the nature of the particular product. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). _________________________________________________________________. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. Haze Electric Bike Battery. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. Bikonit, 4422 E Airport Dr, Str A. Ontario, CA 917617. We do not refund original shipping charges for goods that are refused for delivery at customs. Any freight delivery that is not picked up at the terminal or refused by the customer is subject to all shipping charges (original charges that are included in purchase price and return shipping costs) being withheld from the refund. A customer pays an additional non-refundable fee($500 for HD750 , $800 for MD1000) to test-ride the vehicle for up to 15 days and for fewer than 10 miles . Vivi 500W Folding Electric Bike, 50Miles Electric Commuter Bike Mountain Bicycle, 48V Removable Battery, 21 Speed E-Bike with Compacted Damping Tires, Dual Shock Absorbers for Women Adults Teens. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Refunds will only be issued to the original credit card that you use when placing your order. The battery should not have a percentage of nominal charge retention of 60% or less. Rs Price Coming Soon. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. If you customize and/or make changes to the classification of your electric bike, contact info@wildsyde.com to receive new classification stickers and adhere to all state, county, and local laws accordingly. JupiterBike Discovery X5 Adult Folding Electric Bike, Lightweight Frame, Rear Suspension, LED Headlight, Twist Throttle, Removable Battery, Upgrade Seat Brand: Jupiter Bike 1 rating $99500 See more About this item USA Get product support and spare parts from inside USA Light Weight Ultra light construction folds down small . MSRP $895.00 Amazon ElectricByke.com is an authorized dealer for all of the brands on our website. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. Please return defective batteries to AmericanElectric. In the case that the model is no longer in production, a replacement will be made with an equivalent model.

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