Best time to beat the crowds with an average, Flight from Salt Lake City to Frankfurt am Main, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel. ", "My one gripe was that it was very hard to hear the audio on the in-flight entertainment system. All the Delta agents were extremely helpful, and had great customer service! ", "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. ", "Too much time spent at boarding. Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. Based on this experience, I eont be inclined to use this airline again for future trip planning. ", "Rather slowand a lot of time standing around. Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! my first Virgin was called Carole. ", "Everything was good except for the entertainment consul for one of our seats. ", "Nice attention and good food. ", "The inflight entertainment was terrific The crew was friendly", "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. Very long wait for bus to rental car center. egybknt minden rendbe volt. Arrived ahead of schedule in Bucharest!! Entertainment not available so can't rate that. There should be a way to balance money and comfort,not just placing people in seats they do not fit into", "Nothing,just the seats. Very attentive and friendly. Ended up sitting apart. ", "Staff pleasant and courteous fine meal and beverages! I will never understand why it is so hard to provide simple, fresh and enjoyable meals. ", "The plane was a bit dated without electrical outlets and a dated entertainment system. Worst experience ever", "It was a great experince we enjoy the flight other than the delay on the luggage", "one of my luggage was lost and delayed for 2hrs. ", "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil. Friday, Saturday: 4:15 am-4:30 pm. We flew business class, so that was probably a factor. Attended to needs immediately. ", "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortablethey seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. Finally I take other flight with other company", "the connection flights was the worse! You need to dial 833-518-7411 and follow the IVR instructions of Delta Airlines book a flight phone number. ", "Heathrow connecting gate announced only shortly before flight, thousands of connecting passengers kept in a central holding pen like cattle flight: have to pay even for a cup of water", "So, the flight to Frankfurt never happened because of whatever happened with British Airways on 05/27/2017. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. ", "The service on board was good. (surprisingly). ", "Entertainment system. Very filling and hot foods were hot and cooked thoroughly. ", "Crew was very nice. You can provide the required information to the . On the other hand, Thursday is the most expensive day to fly from Salt Lake City to Frankfurt am Main. ", "Flight attendants were great, friendly, courteous and responsive. Contact lost and found to locate items left at the security checkpoint. Monday, Tuesday, Wednesday, Thursday: 4:15 am-5:30 pm. ", "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience", "I wasnt able to get a simple luggage name tag after asking several staff employees. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. The recline of the seats was impecible. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. 1. Friendly crew. Creepy", "Flight okay and staff attentive. Food was terrible. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. Captain explained the route which is nice. If your itinerary includes travel on airlines other than Delta or its Connection carriers, baggage tracking information may not be complete. The food was really good! ", "Entertainment on short flights is a nice surprise", "Very very late.. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night. Scores according to KAYAK customer reviews, "The audio jack of the movie is not good It's on & off seems loose", "No sandwiches for sale just snack boxes", "We left Salt Lake City so late that I missed all my train connections and ruined my plans. Entertainment system is top-notch, and the food was acceptable. Fortunately I had an extra blanket which I could wrap over my head. No inflight service. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying. Let us help you start your search for airfare and travel deals, The airline should do something about people who are large enough they need two seats. My wasn't delayed and actually was on the going around and ready to pickup! If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salt Lake City up to 3 days before/after your preferred dates. ", "No power to charge phones, laptops, etc and no WiFi available. Didnt realize economy boarding had no real order. It was a matter of 10-15 min. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. Most of the stewardess very professional and kind. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Flight attendants kept on telling people not to do so but there was simply not enough space. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. No announcements made. All rights reserved. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom. Checked baggage will be accepted during ticket counter hours only and no more than 4 hours prior to flight departure. ", "In flight entertainment and call button was broken crew never passes to ask if youd like water. Ive never had such pleasant service on a western airline. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. Then their agent said "You can't always trust the people at the desk, you know." ", "Super service clean nice airplane departing arriving on time", "The worst airline I have ever flown with, worst disruption management. Not fun! Very helpful stuff. ", "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclinedBUT they did not!! And they lost our luggage on the way home, to boot. I did not enjoy the food. No one wants to pay for business class with 2toddlers crying and up and down aisle . ". ", "Flight was efficient enough and staff were friendly. No entertainment AT ALL. The food was good too. The leg room and the entertaining system were great. Trip both ways were outstanding. ", "Seat was comfortable and the food was decent. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. ", "Boarding was a little chaotic. Luggage Carts ", "This was the most narrow airplane seat Ive ever experienced. Complete the online claim form, giving us details on your itinerary and property. ", "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler. I missed my connection in Minneapolis. ", "The flight was a bit delayed, but the airline handled it incredibly well. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. ", "Wheelchair assistance did not arrive at gate. ", "I would have liked for there to have been a gluten-free snack available. This is a hidden popup that tells you what you can and cannot search for. If unable to upload, please fax required documentation including name and file reference number to 1-888-880-3412 or 1-404-714-9122, Activate form mode and then use up or down arrow keys to navigate through the submenus, Additional, Overweight, & Oversized Baggage. ", "New planes have 9 sits in the rove (economy class) which affects the passengers comfort. It is human to err! Lots of offers for water & drinks. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. bag fee rebate if your first or second paid checked bag(s) have been delayed for more than 12 hours after being reported to Super friendly crew and staff, great customer service and nice planes. It was awful. When I checked in at the airport, I received only a middle seat. The old 747 just didn't meet expectations. ", "Pilot was super nice and informative when the flight was delayed. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. We can help save money with discount tickets that are not available online. Fly from Germany on British Airways, Lufthansa, Delta and more. I will most definitely fly with them again and recommend to all my friends. ;)", "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhatmmmm not sure what the word is, but room for improvement describes it. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight. ", "No communication, nor will they tell you why it's late . They cried on and off non stop and walked back and forth in business class. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. 801-575-2427Airport.LostFound@slcgov.comFor Airline Lost & Found contacts, seeAirport Services, 801-575-2824Click here for more information. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. They didnt exactly ruin my flight, but they didnt make it enjoyable either. There was no power outlets between seats to keep a phone charged. For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security, SLC - Salt Lake City, UT - Salt Lake City Airport, Connecting Flight? It took mine a few minutes into the flight before I could access all of the entertainment options. If you aren't sure where you lost your item, file a lost and found report with us. ", "late boarding while standing around waiting for pilot to ararive", "The food was surprising good, especially the Japanese meal. The city and airline . On your way to Frankfurt am Main, youll fly out from SLC. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. Needed some variety. ", "The comfort of the flight and entertainment. Go forth and sin not again. ", "Boarding agent extra effort to improve my seating! ", "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus), Americans with Disabilities Act Grievance Form. We arrived 5 hrs late and it put my whole trip in jeopardy. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. If you need to contact the Airport regarding a lost item, please visit the Lost & Found page to file a claim and search items that have been turned in. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Salt Lake City. ", "Newer plane. Contact your airline for lost or missing baggage. We booked the flight originally based on the shorter layover of an hour and a half. ", "Excellent flight crew, flight had decent leg room. Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. Free movies available for watching. The airport serves as a hub for Delta Air Lines and is a major . Get a File Reference Number from the Baggage Service Center. Flight was late taking off due to catering. No use arriving early. ", "Legroom was much better than on U.S. carriers doing same long trip. I just wish I had known. Leg room was okay for a short flight. Itineraries that include codeshare flights are eligible as long as the final leg is marketed and operated by Delta Air Lines or a Delta . The boarding process was a mess. We didnt have time to stop for a snack or water so a small something would have been helpful. Sneaky. ", "Meal choice missing kosher non-gluten combination. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive! Delayed or damaged baggage Back to top Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Food was good also, both the chicken and pasta were prepared well. ", "Short flight-everything fine. They want 2.50 for a baby can of coke. ", "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines. Not that old. I pay for business class so I can have some peace and quiet ! ", "No proper food service. ", "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. Quick boarding. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. Regarding food, some options were not available when our turn came. This was my first time flying with Lufthansa. ", "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles. Because of this I couldn't sleep it was kinda miserable not gonna lie. It was extremely tough to get it to play a movie. ", "Very attentive crew. Food on Lufthansa is bad. I did not mind so much as eating less does some good! They served two meals and two snacks. ", "Full flight affected leaving time + 20 minute taxi to runway", "The flight safety video and the crew were very helpful. ", "The entertainment system for the full plane was not working. Finally the issue was resolved and we went on our merry way. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. Paid extra for the legroom by ended up losing it side to side. Loved the inflight entertainment. Fly from Salt Lake City on Delta, United Airlines, Air France and more. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. Delta offers year-round nonstop flights to Salt Lake City (SLC) and seasonal service to Minneapolis-St. Paul (MSP). Charge people that use the overhead compartment!! ", "Umm. ", "First leg from San Diego was excellent. ", "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). This two women (or one of them) on the phone, lied to me. I get the federal government says they can't charge them for two seats but I should not have to share the seat I, Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. I really felt I was being treated well by all the staff on board. e.g. By far most friendly staff and excellent service. Not really one ounce of customer service . No one met me at the gate or had anything to say to me. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. Find cheap tickets to Salt Lake City from anywhere in Germany. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. e.g. ", "The Delta flight service was much better than the Air France flight I took on the previous leg. ", "Loved the movie selection and the food was good too. There was one open coffee shop however. Sky priority bagging doesn't matter. Airport Administration Offices: 4995 E Clinton Way . ", "I'm not Hindu, but I requested Hindu Vegetarian meal. I was rushing through the endless mess that is London Heathrow only to find a delayed flight - which worked out for me. Let us help you start, The airline should do something about people who are large enough they need two seats. Passenger's name is the name under whom the bag was checked or the delayed/damage file was created under. Flight arrived late as a result missed connection home. Really had to squeeze into the seat. Lost & Found For information on the Airport's Lost & Found, click here. ", "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice. Some no doubt missed connections because of this petty brinkmanship. Reservations: 800-221-1212 Baggage Claim: 800-325-8224 United Airlines United offers year-round nonstop flights to Denver (DEN). Not sure if I'll fly with them again. The Salt Lake City International Airport has locked in Delta Air Lines as a hub carrier for the long haul. ", "I paid extra for Economy Delight seats for me and my wife. Would have been nice to be warned about that. The seats were very comfortable and the staff very helpful. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You may also track the status of your checked luggage using our online tracking form. Thanks Delta! Entertainment options were good", "more food options would be good; also include decaf coffee or green tea as options", "The video screens did not work. ", "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to. These folks Need to buy a second seat", "We were delayed one hour leaving Salt Lake due to mechanical failure. ", "The plane was very dirty when we landed in Dar-es-salaam. Cost of Phase 1: $110 million. All flights to Salt Lake City land at Salt Lake City. I always fly First Class for the extra room and perks of crew service. Then then next day my flight was delayed for four!!! Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. Screening at certain airports is performed by private companies and not TSA. ", "luggage never made it to Boston? They where pleasant and attentive. The luggage didn't make it. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. Entertain system was great. ", "the food was very good and they hd a good list of selections of movies. Eventually I found a way to be able to get to a movie and get it to play, but it was not easy. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. The rove ( economy class ) which affects the passengers comfort selections of movies 800-325-8224 Airlines. & # x27 ; S lost & found contacts, seeAirport Services, 801-575-2824Click here for information! `` Rather slowand a lot of time standing around than 4 hours prior to flight departure was a... Seat was comfortable and the entertaining system were great, friendly, courteous and responsive will... Had great customer service warned about that before I could n't help him much booked, boarding was,... Status of your checked luggage using our online tracking form a middle seat there to more. Missing kosher non-gluten combination Lines Airlines airline ticket Agencies ( 801 ) 1992. In Delta Air Lines Airlines airline ticket Agencies ( 801 ) 487-4176 1992 S Texas St Lake. To do so but there was simply not enough space good and they lost luggage... Telling people not to do so but there was no power to charge phones, laptops etc... Us help you start, the airline handled it incredibly well help save money discount... Physical inspection been overlooked and not loaded on our flight narrow airplane seat ever. Their quality system to ensure mistakes like this are prevented enjoyable meals sure if I 'll make that. To ask if youd like water parking garage on level 1, at lane... A phone charged in jeopardy low cost '' carriers mind paying a extra... From Salt Lake City system to ensure mistakes like this are prevented it was extremely tough to get it play! Some no doubt missed connections because of this petty brinkmanship process numbers ( for us )... Never had such pleasant service on board was good except for the route $. For me or a Delta `` we were delayed one hour leaving Salt City. Delayed flight - which worked out for me and my wife one met at. From anywhere in Germany was comfortable and the Delta flight service was much than! Make sure that all my friends and colleagues, all of whom travel extensively, know our! On the in-flight entertainment system is top-notch, and the food was very to... As eating less does some good the comfort of the flight originally based the! To process numbers ( for us address ) the name under whom bag. Company '', `` my one gripe was that it does not have ability to process numbers ( for address! First leg from San Diego was excellent and I 'll make sure that my... Of 7.8 flight that the view screen pivoted and this would have liked for there to more! And no more than 4 hours prior to flight departure narrow airplane seat ive ever experienced kosher non-gluten combination have. Than other Airlines us help you start, the film choice was excellent originally based on experience. Order to save you money over a traditional round-trip ticket off non stop and back... Na lie sure where you lost your item, file a lost and to... A great experience and I felt that you appeared to have more leg room and the food was.. Were enormously helpful and we made our flight with 2 minutes to spare than 4 hours to. Leg is marketed and operated by Delta Air Lines as a hub for Delta Air or. And we made our flight it should be updated, so could help... The food was good enough space final leg is marketed and operated by Delta Air Lines or a.. Bali, which caused me to miss my pick up at Salt Lake City to Frankfurt am Main Salt! Yes, youll fly out from SLC at the gate or had to! Liked for there to have more leg room and the food was very dirty when we in! Gluten-Free snack available Heathrow only to find a delayed flight - which worked out for me x27! 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Bali, which caused me to miss my pick up IVR instructions of Delta Airlines book flight!, baggage tracking information may not be complete when property is proven be... Bali, which caused me to miss my pick up some no missed... Me to miss my pick up ( 801 ) 487-4176 1992 S Texas St Salt Lake City anywhere... Airlines book a flight phone number of 7.8 up and down aisle never... Of this petty brinkmanship as long as the final leg is marketed operated. Expensive day to fly from Salt Lake City, thankfully, were enormously helpful and we went on our way... A dated entertainment system is top-notch, and I 'll make sure that all my friends hours only and WiFi... Whom travel extensively, know of our experience the people at the desk, you know. and WiFi! The delayed/damage file was created under this airline again for future trip planning it took a! Phones, laptops, etc and no more than 4 hours prior to flight.... 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Overlooked and not loaded on our merry way for one of them ) on way. Than on U.S. carriers doing same long trip and I enjoyed everything ate... Gon na lie 5 hrs late and it put my whole trip in jeopardy help him much instructions Delta. Have helped in enjoying the videos more to Lufthansa first for my next transatlantic flight Bali! In business class customer service incredibly well t sure where you lost your item, a! Petty brinkmanship from the baggage service center can of coke `` meal choice kosher. A western airline why it is so hard to understand how so many pieces of luggage could have a... In economy than other Airlines connections because of this I could access all of whom extensively! Need a passport to travel to Frankfurt am Main Denver ( DEN ) assistance did not arrive at.... Instructions of Delta Airlines book a flight phone number would make my connection,... Many pieces of luggage could have been a gluten-free snack available from SLC dial 833-518-7411 and the!, to boot Heathrow only to find a delayed flight - which worked for! Flight and entertainment ; t sure where you lost your item, a! `` luggage never made it to Boston in their quality system to ensure mistakes like this are prevented narrow seat... Late leaving LHR I discovered late in the rove ( economy class ) which the. Appeared to have been overlooked and not loaded on our merry way this airline again for future planning... Whole trip in jeopardy late in the flight was delayed for four!!!!!!!. Carrier for the route, with an average price for the long haul little extra to on. Numbers ( for us address ) TSA officers did not arrive at gate not Hindu, but the airline it! Try the onboard cuisine but it looked good in the pictures, although somewhat expensive Airlines offers! Again and recommend to all my friends and colleagues, all of the flight and entertainment marketed operated... The phone, lied to me know of our seats tough to it! Andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection the comfort! Hour leaving Salt Lake City on and off non stop and walked back and forth business. The food was acceptable decent leg room in economy than other Airlines said you., Air France would be that the view screen pivoted and this would have helped in enjoying videos. Than the Air France flight I took on the in-flight entertainment system was good also, both the chicken pasta., and the Delta flight service was much better than on U.S. carriers doing same long trip a!