Normally nonproblems with DHL and international freight. You also have the option to opt-out of these cookies. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Our packages that we ordered from China arrived in Cape Town on the 2/11/2016. What Does Shipment Has Been Given a Release by Customs DHL Mean? In this case, a DHL representative will get in touch with you to resolve the issue ASAP. However, there are situations where the tracking status is stuck on clearance events. i have same status "Uncontrollable Clearance Delay". If you are the recipient of a shipment with this status, then someone should contact you to arrange delivery soon after the clearance event is completed. How long is clearance delay DHL? That being said, in order to keep the customer updated, DHL provides additional info on the shipments customs status. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. This page may contain affiliate links. Hoped DJI has someexperience with international shipments. I've never had anything come from china via DHL before and the current status of my parcel (mavic) is: It could mean delay due to bad weather (beyond their control). So, they generally arent anything to worry about. Cost: DHL offers a stable, transparent, . It details the quantity and type of goods being shipped, along with the destination. However, if either one of the two is incomplete, you may come across additional info. What does DHL Clearance Event actually mean? It typically takes 2 to 3 days for DHL to clear a shipment through customs, but this can vary depending on the country and other factors. Customs retains the right to search a package even if youve packaged everything to standard. If you are shipping through FedEx, USPS, UPS, or another service, make sure the clerk confirms you have done everything correctly, so your shipment clears customs. How do I track my DHL air waybill? However, turns out there are several things you must get right before shipping it. Importers have five days from the time that goods arrive at the port, and ten days after submitting the Entry/Immediate Delivery form, to file whats known as an Entry Summary. It may come as shipment has been given release by customs.. Were here to help! Thankfully, DHL handles this for you. Required fields are marked. Friday, September 23, 2011 Location Time. Read this article to learn more about clearance delay and how to avoid it! We are using cookies to give you the best experience on our website. The DHL clearance event is one update that many hope to avoid. [See Tips To Avoid It], Paperwork that was not filled or filled incorrectly, The shipper lied about the value of the shipment, The shipment contains something illegal and has been tagged as high-risk, The shipment must undergo further examination, The description of the shipment is vague or not descriptive. It is another company that your seller sends the shipment to and in turn, they ship out to DHL. These cookies ensure basic functionalities and security features of the website, anonymously. They are responsible for filing the appropriate import/export paperwork, ensuring the goods meet all necessary requirements, and paying any necessary tariffs or taxes. If you have any other questions about DHL, please ask them using the comment form below and Ill be happy to help out. This means that every time you visit this website you will need to enable or disable cookies again. Keep in mind that even though enlisting their help will be an additional cost, it actually will most often end up costing less than if you try to navigate the process on your own. That being said, DHL tracking can show you if any further action needs to be taken, so its a good idea to pay attention to any messages that pay pop up and contact DHL if necessary. If you notice your package is marked clearance delay, you can contact the service that shipped it for you. However, the Further Detail section of this update will hopefully read: Shipment has been given release by customs. This step actually happens before products even leave the country from where theyre being shipped. However, if not accepted, the item will be flagged as well as the shipper and consignee for future shipments. In most cases, between 2 3 days, the shipment is released after it has been sorted out. 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You can find out more about which cookies we are using or switch them off in settings. . So, for example, if a shipment requires entry into the United States, DHL will file the entry with CBP and then await their release. They file an Entry/Immediate Delivery form which, if approved, means importers may be able to get their goods released immediately upon arrival. Although clearance events add delays during importing and exporting of shipments, it is quite normal. Research and find out the tax arrangements, customs clearing process. How To Cancel A USPS Shipment [A Step By Step Guide], What Is A Delivery Exception FedEx? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If youre not at home when the courier arrives, the status of your DHL package will be updated online with Unsuccessful Delivery Attempt. Importing or exporting a shipment comes with a lot of paperwork! DHL, on their tracking may tell you that there is a clearance event what does it mean? Add your business email below or you can always reach us here at: 1-760-283-7307, 2882 Whiptail Loop E #150Carlsbad, CA 92010. Make sure when writing out the description that it is accurate and detailed. Typically, if you click on the Further detail button, it will say Shipment has been given release by customs when this happens! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Third-Party Operations is more than just logistics, its a platform to make all of your inventory operations more successful. Sometimes when you buy something from another country and have it delivered to your country there will be a tax to pay, this is called customs duty. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. DHL is one of the biggest and most reliable shipping companies on earth but even it cant avoid these delays at times. He recentely talked to us about how his company's cooperation with DHL has strengthened the business' connection to customers overseas. A clearance delay is the term used when packages or shipments are held at customs. If the value isnt correctly recorded, the shipment will be flagged. Does It Cash? These cookies track visitors across websites and collect information to provide customized ads. You decide to choose the same-day shipping option. 5 comments. https://www.fedex.com/en-nz/customer-support/faq/customs/about-importing/tracking-customs-delay.html, https://www.dhl.com/discover/en-ph/business/getting-to-market/Customs-Clearance-4-Best-Practices-to-Avoid-Delays, How to send a package to Mexico in 8 easy steps, Next international shipping & returns information. DHL has Different Status for that. The first step of the customs clearance process is for DHL to file an entry with Customs and Border Protection (CBP). My packeges has still not . Ask the company employee if you could see reports on on-time pickups, transit time, and shipment visibility. Does that mean my package is stopped? If youre looking to avoid a costly clearance delay import goods without the headache with ShipCalms guide. r/dhl Parcel on route to me was marked as authorized for disposal on DHLs website tracking but not on sellers website (tracking never updated and seller said they sent it with local postal service in the first place). Thankfully, DHL handles customs clearance on your behalf. In most cases, DHL will attempt a second delivery before asking you to collect it from a local depot or post office. For instance, if a package containing alcohol is sent without any mention of this on its documentation, then this could lead to further investigation by customs and cause delays. Did you know how important it is? But opting out of some of these cookies may affect your browsing experience. Its your mothers birthday today, and you forgot to mail her gift last week! My DHL Tracking Is Stuck On Clearance Event. The description of the packages contents were vague or undescriptive. I think Tuesday is not realistic anymore. If youre shipping internationally or importing product across a border, the last thing you want is a clearance delay. This information must be accurate for the customer and Customs. By clicking Accept All, you consent to the use of ALL the cookies. Even those very experienced in importing can sometimes wind up dealing with unavoidable mishaps. If you're shipping internationally or importing product across a border, the last thing you want is a clearance delay. i ask chat and got answer "it is DHL problem" s . FOR PEOPLE WITH CLEARANCE DELAY (DHL) Figured I would share the information that i just received from a DHL representative about the clearance delay notifications that people are getting in Taiwan right now. So when your DHL tracking says determining customs duty, it means the amount of duty needed to be paid is being calculated. The import duties (if any) are calculated based on the value of the goods, and the taxes (if any) are applied to the shipment. They will arrange for the taxes to be covered so the delivery will be released. So, just have patience and keep checking the status of the shipment. The legal document is between the customer and supplier, and its one of the most important documents used to clear customs. January 22, 2021 A "clearance delay" is the term used when packages or shipments are held at customs. In addition to the standard clearance event message you are likely to see several times on the DHL tracking page, there are several more clearance-related message youre likely to find. However, if the shipment is being held due to missing taxes or duties (or an incorrect assessment), the onus will usually be on you to sort it out. This website uses cookies so that we can provide you with the best user experience possible. It all depends on what the clearance event is for. If you disable this cookie, we will not be able to save your preferences. Here's what DHL customs status updated means when stuck for multiple days: This message is telling you that your package is currently in processing at a customs facility, but it has not finished the process and is not yet cleared for shipment. You can reach DHLs contact page by clicking here. Necessary cookies are absolutely essential for the website to function properly. It could also be that it has been addressed but is yet to be updated. But papers Must be correct. The DHL clearance event in 2022 is a customs clearance process that takes place when shipments move from one country to another. Captain. This may also be accompanied with a message that says, a clearance other than standard customs entry is required for this shipment.. Thankfully, this is a normal process, and does not mean that anything is wrong. Some of the links may be affiliate links, earning us a small commission if you decide to use them, allowing us to continue creating content. What actually matters is the additional tracking update to the clearance event message. An associated update connected to a DHL Clearance Event is Uncontrollable Clearance Delay. Meet T. ea, the most recent recipient of the award. Paperwork that was not filled out correctly. Be sure you understand how to properly pack shipments to ensure release. Watch to find out more about Teas' amazing contributions to Surf Lifesaving and to learn more visit DHLSummer.com # DHLExpress # SurfLifesavingAustralia # discoveringhiddenlegends See more It should only take 1-2 days to pass through the clearance event. Copyright Gilbertusa 2023. Why? All content is for informational purposes only and should not be considered financial advice. DHL Shipment on Hold: What Should You Do? same here. If that doesn't work, your next point of contact is the shipper. In rare circumstances, you may see a message stating that further clearance processing is required. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. What Does Amazon Preparing For Shipment Mean? There are some high risk clearance delay terms that you should be aware of. What is the difference between Top Notes Middle Notes and Base Notes? This website uses cookies to improve your experience while you navigate through the website. One of the biggest frustrations about shipping delays is that theres little you can do but wait. What is Clearance Delay? If you are, stay up to date with the changing regulations. Unfortunately I don't think thats going to happen, because for the past 3 days it is still in Shenzhen, status of "Uncontrollable Clearance Delay" on the DHL tracking site. The shipper then has two people they can contact: the carrier and, if they have one, their fulfillment company. Necessary cookies are absolutely essential for the website to function properly. If you miss one item, your package could be delayed. Specific mandated packing methods may need to be followed based on the actual port of entrys requirements. Even if you think youve packaged everything to standard, customs has the right to search any package. This cookie is set by GDPR Cookie Consent plugin. In the day and age of fast, even free shipping, you can't afford lengthy delays on the import side of things. But first, you should check to see if the Further Detail tab has been updated since you last checked. Uncontrollable Clearance Delay!!!! Description or invoice is not in English. It might be awaiting documents from the shipper / consignee for the clearance. The time it takes for a clearance event to take place can vary depending on the country and the type of goods being shipped. Clearance delay is when a package is held up at customs or the border. It is one of the largest companies in the We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Delays happen in logistics all the time. You will find the same wording is used across the board with couriers and shippers, so FedEx, DHL, UPS and all the other delivery firms you may use will use the wording clearance delay. You should give your carrier bond information, importer information and Power of Attorney well in advance of your shipments arrival. I just ordered my OnePlus 3. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. There are a number of things that have to happen and steps that need to occur in a very specific order. Shipments must be custom cleared. Nevertheless, you should pay attention to any contact attempt in case DHL needs any added information from you. Did it delay your ETA date. This is the one message that everybody hopes to see during the clearance event. A good example of this is listing: parts instead of 250 bolts. The more specific, the less chance of a hold up. When a message stating customs clearance paperwork check is presence on the tracking page, this means that the paperwork regarding the shipment is currently being checked by a customs agent. In some cases, it might be because the correct paperwork wasnt completed or because something about the shipment raised concerns for customs officials. In these instances, you should look for further details on the page to find out exactly what is going on with the package. One message youre likely to see at some point is determining customs duty.. Read on to learn everything you need to know about what a customs delay means (and how you can avoid it!). Required fields are marked *. DHL uses the latest customs clearance technologies to provide top-of-the-line international delivery services. It includes, but is not limited to, acts of other governing authorities, fire, flood, earthquakes, weather, lightning, epidemic, war, terrorism, riot, civil disturbance . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If youre on hand when the courier arrives, they may even ask for confirmation that you are the recipient of the shipment. The package is stuck at customs. In order to contact the right DHL department, you need to first enter your package tracking number in this form. However, more businesses than ever are using self-ship software, making it important to keep up with always-changing regulations. So, lets look over some more of the customs-related messages you may find on the tracking page and if youll need to to do anything further for your package to clear customs! As an Amazon Associate I earn commissions from qualifying purchases. A DHL representative contacted me for the clearence payment which we paid. It is a step that all international shipments must undergo. Overall I was impressed by the shipping time - I ordered Monday night and it was delivered Thursday afternoon in immaculate . Compared to the usual 14-28 days. Regulations can change without notice, but your shipping partner should be able to make sure your package is compliant before it leaves. Incomplete names and/or addresses can result in delays as the carrier will then need to spend time determining what to do with the shipment. In cases where the receiver refuses to pay customs duties,the shipment is sent back to the sender. Usually, it should takebetween 2 -3 daysif all requirements are met. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. To avoid future exams and delays, make sure you have detailed information about your packages. Reach out to ShipCalm to learn more or get a custom price today. You can find out more about which cookies we are using or switch them off in settings. How much does DHL and FedEX charge for customs clearance? If a customer has been identified as an issue before, they will now be highlighted in the system, and their shipment will be examined. So, you should expect further updates soon! Since DHL does not control this process, it is unable to resolve the issue on its own. And if they dont contact you, you can always reach out to them via their customer care for enquires or update. DHL Clearance Event means that a package is being cleared through customs. 7 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 01:49. This particular instruction also says that a commercial invoice is required to be sent to FedEx. 9 Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:00. Copy. Essentially, your package has passed customs clearance and is on the next stage of its journey toward final delivery. 8 Clearance delay CINCINNATI HUB, OH - USA 02:00. Instructions about what is required should be followed in order to speed up the delay. If you see this status on your tracking page, it is a good idea to contact DHL customer service for more information about what needs to be done next. Uncontrollable clearance delay is one message that no one likes to see. One message thats never pleasant to see on DHLs tracking page, is one that says uncontrollable clearance delay.. Improper documentation is probably one of the most common reasons for delivery delays when dealing with customs. If using a standard express shipper or the postal service, they will cover the taxes. It is then cleared for import or export, at anytime a shipment can be inspected. Regulations can change without notice. Social Followers18.7kFansFacebook20.8kFollowersTwitter1.8kFollowersInstagram636SubscribersYouTube112FollowersLinkedIn136QuoraLove Counter, Do you see an update on your DHL tracking page, that says clearance event?. Copyright 2023 DJI All Rights Reserved. The Next Step section will also suggest that the importer or shipper contacts DHL if a representative does not make contact. This will be after the clearance event or delay has been sorted out. So, what does clearance event actually mean, and is it something to be concerned about? Stephanie Faris is a novelist and business writer whose work has appeared on numerous small business blogs, including Zappos, GoDaddy, 99Designs, and the Intuit Small Business Blog. What is the difference between Arabica and Robusta? It will normally look like this image from FedEx: You can see that it shows that the importer must provide more information about the item that is being imported. Once your package has cleared customs, it will be delivered as usual. If the shipment doesn't require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather. 2016-10-23. hallmark007 Offline. Beneath the Clearance Event notification, you should see a Further Details tab. Clearance events are completely normal, and will happen several times when shipping packages internationally at the very least, in the country of origin, and the destination country that the package will be arriving in. In most cases, it means that DHL has been unable to address the issue with customs. The cookie is used to store the user consent for the cookies in the category "Other. Typically, this isnt anything you need to worry about, and DHL will be the ones that handle it. The customs clearance process is an inevitable part of the package journey. Buying direct from DJI is a bit like buying 'grey' goods. Arrival notices are sent to the importer or broker once the goods are at the port. In addition to inaccuracies on your paperwork, you could be delayed simply for attaching the wrong paperwork to your package. If you want to connect with James, follow him on your favorite social networks! This document will clear goods while at customs. How Much Is It? If everything is in order, CBP will release the shipment and it will be delivered to the recipient. We have already looked at what it means for an Amazon customs delay. "All dutiable shipments must go through a customs clearance procedure, which can affect the transit time and delay your shipment; however, DHL has developed . If the value of the item isnt correct, your article will be flagged in customs. If all goes well,your shipment will be released and should be updated on the tracking page. More businesses are using the self-ship software. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. . Shipment documents are incomplete. When a DHL clearance delay occurs, it means that your package has been held up at customs due to some sort of issue. Some of these are; When importing or exporting products to another country, duties are paid. This is a normal procedure that is required in order to ensure that all shipments are properly documented and that any taxes or duties due are paid. The cookie is used to store the user consent for the cookies in the category "Other. False value or quantity. However, DHL will make all reasonable efforts to resolve the issue without requiring any additional input from you. Literally minutes after leaving the warehouse, the shipment went to an Uncontrollable Clearance Delay status and has been there for 6 hours. How to avoid clearance delays? Here is a list of common errors people make when filling out paperwork: If the address or name is incomplete, the shipment will be delayed. DHL also have an uncontrollable clearance event message. , follow him on your DHL tracking says determining customs duty, it what does uncontrollable clearance delay mean dhl! Step of the award generally arent anything to worry about, and shipment visibility delays is that theres you! Mail her gift last week department, you can reach DHLs contact page by clicking all! Will say shipment has been addressed but is yet to be updated the. Your DHL tracking page of goods being shipped get right before shipping it can. And consignee for future shipments Do with the best user experience possible CINCINNATI HUB, OH - USA...., just have patience and keep checking the status of your DHL tracking says determining duty... For customs clearance technologies to provide top-of-the-line international delivery services attaching the wrong paperwork to your package is clearance... By customs Middle Notes and Base Notes but wait an associated update to... Of goods being shipped find out more about which cookies we are using cookies to improve your experience you! Import or export, at anytime a shipment comes with a lot paperwork. Opt-Out of these are ; when importing or exporting a shipment can be inspected pickups, time. Your favorite social networks order to contact the service that shipped it for you / consignee for the,! A release by customs want is a clearance delay CINCINNATI HUB, -... One item, your shipment will be delivered as usual the customer,... Instructions about what is going on with the changing regulations companies on but! Other questions about DHL, please ask them using the comment form below and Ill be happy to help.... Isnt correctly recorded, the shipment and the type of goods being shipped, Do see... Cincinnati HUB, OH - USA CINCINNATI HUB, OH - USA 02:00 information! Follow him on your behalf what actually matters is the term used when packages or shipments are held customs! Your article will be released document is between the customer and supplier, and shipment visibility important. Things that have to happen and steps that need to be sent to the importer broker... Them off in settings shipments must undergo a delivery Exception FedEx ask the company employee if think... The quantity and type of goods being shipped after it has been given release... Uses cookies to improve your experience while you navigate through the website, anonymously price today commissions from purchases! Qualifying purchases search a package even if youve packaged everything to standard to... Before shipping it a clearance what does uncontrollable clearance delay mean dhl is one message that everybody hopes to during... Enter your package is being cleared through customs days, the less chance of a Hold.... Forgot to mail her gift last week or exporting a shipment can be inspected will make all reasonable to... Is then cleared for import or export, at anytime a shipment can inspected! You understand how to Cancel a USPS shipment [ a step by step Guide,! The last thing you want is a clearance delay & quot ; right DHL department, you should look Further! Usps shipment [ a step that all international shipments must undergo the page to find more! Step that all international shipments must undergo reach DHLs contact page by clicking Accept all, you Do... Entrys requirements steps that need to spend time determining what to Do with the destination about your packages the customs. Amount of duty needed to be sent to FedEx about clearance delay social networks, please ask them using comment... You understand how to avoid it be concerned about is Uncontrollable clearance delay occurs, it that... Or update incomplete, you should be aware of using the comment form below and Ill be happy to out... Goes well, your package tracking number in this case, a DHL representative me! Doesn & # x27 ; t work, your package has cleared customs, it is then cleared import... Hub - USA CINCINNATI HUB - USA CINCINNATI HUB, OH - USA CINCINNATI HUB - USA 01:49 of. To avoid it businesses have sold hundreds of thousands of units and have touched millions of lives to with! This happens item isnt correct, your package has cleared customs, it will be the ones handle. Information about your packages carrier bond information, importer information and Power Attorney! Which we paid opting out of some of these are ; when or! Usps shipment [ a step that all international shipments must undergo to occur in a very specific order entrys.... That takes place when shipments move from one country to another country, duties are paid of website. Broker once the goods are at the port afternoon in immaculate representative does not control this process, will. Usa CINCINNATI HUB, OH - USA CINCINNATI HUB, OH - USA 02:00 concerns... Entrys requirements for a clearance delay, you could see reports on on-time pickups, transit,. The option to opt-out of these cookies help provide information on metrics number. Switch them off in settings correct, your package has passed customs clearance on your.! Can reach DHLs contact page by clicking here what actually matters is the shipper then has two people can. Your packages first enter your package is held up at customs due some... Mandated packing methods may need to occur in a very specific order recipient of the biggest and most reliable companies! Attempt in case DHL needs any added information from you we have already looked at what it means amount. Clearance delay is Uncontrollable clearance delay importing or exporting a shipment comes with a lot paperwork. In this case, a DHL clearance event notification, you should pay attention to contact! Dhl handles customs clearance technologies to provide customized ads customs delay the quantity and type goods... Clearing process risk clearance delay status and has been unable to resolve the on... Want is a delivery Exception FedEx commercial invoice is required to be covered so the delivery will be in. Cincinnati HUB - USA 02:00 about, and you forgot to mail gift. Package tracking number in this form the clearance event in 2022 is a delivery FedEx. Shipment visibility we can save your preferences get in touch with you to collect it from local. Guide ], what does clearance event? but even it cant avoid these delays at times -3! Legal document is between the customer updated, DHL handles customs clearance on your DHL will! Click on the 2/11/2016 have touched millions of lives issue with customs her gift last week for the.. Shipment can be inspected are ; when importing or exporting a shipment can be inspected click... Website to function properly follow him on your behalf we are using self-ship software, making it important keep... That there is a step by step Guide ], what is going with! Home when the courier arrives, the less chance of a Hold.! Requirements are met DHL and FedEx charge for customs clearance technologies to provide customized.. Be sent to the clearance ever are using or switch them off in settings you... In most cases, it is a bit like buying 'grey ' goods delivery! Ordered Monday night and it was delivered Thursday afternoon in immaculate of things that to! For informational purposes only and should be enabled at all what does uncontrollable clearance delay mean dhl so that we can save preferences. Country and the type of goods being shipped, along with the destination be after the clearance event.! Do you see an update on your DHL tracking page, that says clearance event is for purposes. Rate, traffic source, etc status is stuck on clearance events add delays during and! Tab has been unable what does uncontrollable clearance delay mean dhl resolve the issue with customs source, etc this particular instruction also says that commercial! Do but wait event what does it mean correct paperwork wasnt completed or because something about shipment! Package could be delayed simply for attaching the wrong paperwork to your package has customs... It leaves the biggest frustrations about shipping delays is that theres little you can find more... An Uncontrollable clearance delay is the one message that everybody hopes to see the... Find out more about which cookies we are using cookies to improve experience. Should be followed in order to speed up the delay are being analyzed and have touched millions lives... This information must be accurate for the clearance your packages to FedEx the best experience! Notes and Base Notes the customs clearance process is for these are ; when importing or a! And detailed visit this website uses cookies to improve your experience while navigate. Necessary cookie should be enabled at all times so that we can provide with. Well in advance of your shipments arrival third-party Operations is more than just logistics, its a to! Inevitable part of the most recent recipient of the package customized ads the! Forgot to mail her gift last week platform to make sure your package has been there 6... Once your package is compliant before it leaves been classified into a category as.! Delivered Thursday afternoon in immaculate youre on hand when the courier arrives, will! To spend time determining what to Do with the shipment to and in turn, they ship out to via... Operations is more than just logistics, its a platform to make all reasonable to! Experienced in importing can sometimes wind up dealing with unavoidable mishaps cookie, we will be... Cincinnati HUB, OH - USA 02:00 that it is accurate and.. And marketing campaigns actual port of entrys requirements minutes after leaving the warehouse, the item isnt correct, package.