Dont go with them . Based on 112 salaries. An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. . Call customer service. Any requests received outside of these hours will receive a response the next business day. width: 100%; Essential Functions . This business is in an industry that may require professional licensing, bonding or registration. U.S., Canada and Puerto Rico. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. Example: At my previous job, I was part of a small marketing team that focused on social media campaigns. Stop-At PowerSports is known for great costumer experience and for high quality parts, Brandon V. said: I brought my 2003 Pontiac vibe GT to them with a bad clutch. This question is an opportunity to show your interest in the company and its mission. I set the payment on the 12th so I made sure I could pay my rent on the first . Are you sure you want to do this. Type. Are Ford Credit Interest Rates Better Than Others? American Credit Acceptance is a company that values teamwork and collaboration. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. Again, this could be a good sign for many a good form of PR. Currently, the company carries a Zacks Rank #2 (Buy). it ended and barely 2 weeks went by my car repo i paid all past due and got the car back same day . During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . Customer Service. Pay your American Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. I thought this company was different from all the other reviews Ive seen and now i understand why this company is rated what its rated . All Rights Reserved. I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. They agreed, and I helped them find an affordable payment plan.. Flagship Credit Acceptance P.O. It also allows me to get feedback on my own performance as a leader.. 423-477-6512 (charges may apply). Compare. Why? Predatory lenders is what I call them. Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. This helped me learn more about the company and develop my skills with new technologies.. If that didnt work, I would ask my manager for advice on how to handle the situation. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. What you may not know about the Credit Acceptance program Dealers Service center hours. padding: 0 0 15px 0; American Acceptance Fast Decisions, Faster Funding.https://www.american-acceptance.comhttps://www.american-acceptance.com. Ford Credit Customer . Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. Call us at 1-866-544-3430. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. They, Hannah R. said: These guys are amazing!! This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. . Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Whether you're still considering enrolling with us or you're a current customer or dealer, we'd love to hear from you! During one meeting, we realized we needed more resources to complete the campaign by the deadline. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. Insurance Loss Payee Flagship Credit Acceptance P.O. American Credit Acceptance does have its own in-house complaints procedure, and complaint form which is fairly detailed. .blue-bg { Commercial Customer Service Representative. The nature of the industry means that it is likely to be more cutthroat than it appears to be. Box 3807 Coppell, TX 75019. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. Do you have any experience working in the automotive industry? 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. American Credit Acceptance I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. You are about to be redirected to Speedpay, an ACI Worldwide Company. Ive been trying to find the balance between organization and productivity.. The Customer Advocate, Account Operations I is responsible for updating and validating customer account operations in their specific areas of expertise. Due to the lack of response from American acceptance the interest on went to over $200.00 which was left to be paid after the ***and my insurance paid them. Thank you ACA. Give us a shout at 1-888-556-4616. The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. If you have previous experience in sales, describe the types of products or services you sold and how you did it. Credit Acceptance phone numbers. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Secondly is when a customer is in a position where they want to renegotiate loan. 961 E Main St Example: At my last job, I was part of a team that worked on developing new marketing strategies for our clients. padding: 0 0 15px 0; Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. This is absolutely the worst decision that I couldve ever made. Login - Credit Acceptance. Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. width: 100%; also i was told due to covid moretorum no repo would occur. on Are Ford Credit Interest Rates Better Than Others? Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. They are a great place to get approved. Start Here. Urgently hiring. Funding. Existing Customers. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Leverage your professional network, and get hired. There is general information about has of work and the reference that they do give you time off in terms of paid holidays etc. This question is a great way to show your leadership skills and ability to work as part of a team. I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. No they will do any type of loan. Payoff checks should be sent to the address below. The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. From a customer point of view, this type of sub prime lending often comes with a number of inherent problems, and these can often present themselves run the specifics of arranging finance or dealing with the practicalities of repayment and repossessions. Easily apply. This helps me create an environment where everyone feels comfortable speaking up with ideas or concerns. How BBB Processes Complaints and Reviews. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. Your answer to this question can show the interviewer how you would contribute to their team as a manager. american credit acceptance corp. american credit acceptance llc. Customers ; Login to Customer Portal. American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. Answers to commonly asked questions ; Make a Payment. Read More. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. The estimated total pay for a Customer Service at American Credit Acceptance is $18 per hour. American Credit Acceptance 2.8. Well guide you through the process. Phone Numbers: Bank Payoffs | C.U. 1972. Phone Number: 1-866-544-3430. I am caught up until next month but now because the payment was taken too soon Im behind on my rent . STATE. International Association of Better Business Bureaus. I have spoke with finance company multiple times they say account has been updated. 9.0 miles away from American Credit Acceptance. This is a predatory loan company. - Joseph E. Texas, Paid Off Loan: February 2020. Ive been with this company since 2020 never had a problem until . I immediately signed up for their beta testing program and provided feedback on the usability of the system. Apr 2016 - May 20182 years 2 months. They dont care and after never having any problems until now this is very disappointing. Now to finance a newer car. 2016 - Service Specialist . Find Jobs. I have been a loyal customer with American Credit Acceptance for years and I have always had issues with anything and everything I do with them. . She said she needed a headset so she could talk into the phone while looking at the computer screen. Live customer service representatives from American Credit Acceptance . American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. Impound Notifications 877-204-6757 Be prepared to answer questions about your ability to work with people from all walks of life, as American Credit Acceptance is committed to providing financial solutions to everyone. This question is a great way to show your potential employer that you are capable of performing well in an important role. I love doing business with ACA. Flexibility to buy across the full credit spectrum; Options like 84-month terms to help keep payments low; AmeriPlus to offer customers added protection; AmeriCredit Dealer Rewards let you earn the prize without the fight Talk to an AmeriCredit Rep to become a champion. You can contact them directly by phone at 866-544-3430. On my account I was told fees would be waived given my circumstances. Example: I worked as a mechanic for five years before I started my career in finance. Online through the Customer Portal. Customer Service: (866) 202-6916. Easily apply. When answering this question, think of an example where you worked together to achieve a goal or solve a problem. Credit Acceptance Corp targets the segment of American car shoppers with challenged (i.e. Alternatives and possible competitors to North American Credit Services may include Grimley Financial , Account Services, USA , and Fresno Credit Bureau . Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. Example: If I saw a coworker making mistakes, I would first try to help them understand the issue and how they could fix it. One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. Skip to Content . American Credit Acceptance is a growing company thats looking for employees who can help them continue to grow. It is possible to also arrange one-time payment details online. It was a good experience when I had no other alternative. I forgot my account balance. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. How can I contact American Credit Acceptance about my bill? Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. It took us years to pay off all of our debt, but it taught me how important it is to be financially responsible., Common American Credit Acceptance Interview Questions. FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. Overall, the interview process can be lengthy and challenging, but interviewers are generally friendly and helpful. where. We're dedicated to empowering the emerging credit consumer to purchase reliable and affordable transportation. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 3.8. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. All content is posted anonymously by employees working at American Credit Acceptance. When buying a car through this company or any other in effect, it is a good idea to get a full range of contact details, both with the company and the dealership, and be fully aware of all local and state laws regarding consumer protection in terms of the initial sale, any cooling off period and consumer rights during the term and pay off the loan. Can I get Credit from Ford Car Dealerships? The company operates its financial. My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. I had to be the one to get the document and send it. Salary information comes from 334 data points . How can I contact American Credit Acceptance about my bill? position: absolute; 59 jobs at American Credit Acceptance. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Customer Service: (866) 202-6916. height: 15px; Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. We had weekly meetings to discuss our progress and any challenges we were facing. Are you sure you want to do this? Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. In my last position, I had a coworker who was having trouble with customer service calls because she couldnt hear customers well over the phone. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. 1-800-729-7633. Is There a Minimum Credit Score for a Car Lease? Founded. This can give you some indication of any potential problems there may be. Saturday 8 AM 5 PM EST Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. When answering this question, try to think of something that isnt too serious or personal. Today's top 20 American Credit Acceptance Customer Service jobs in United States. I find public speaking to be quite enjoyable as long as I am prepared with an outline and know exactly what Im going to say. Nashville, Tennessee. Promoted tactical credit management by setting . Make A Payment. American Credit Acceptance has a wide range of phone numbers and different addresses with regard contact information. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. Commercial Customer Service Representative. In this role, Ive learned how to assess risk factors and determine whether or not applicants are eligible for loans based on their financial history. Customer Service Representative (5) Front End Collector (4) Instructional Designer (4) Business Analyst (3) Sales (3) Repossession Specialist (2) Human Resources Manager (2) . By mail ; Payments. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. . **American Credit Services does report installment loan credit history to Transunion Credit Bureau. This question is a common one in interviews, and its important to be honest. 16 24. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. Get unlimited free credit scores & reports. American Credit . This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. Corporate Street Address. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Without notices of repossession, worsening their living business is in an industry that require. Cst, Sat 7am-5pm CST and/or responses on this website to affirm that information! By the practices of Credit Acceptance has become a leading national provider of auto finance company times... Provided solely to assist you in exercising your own best judgment Services, USA, and I helped find! Campaign by the practices of Credit Acceptance Corp., a major U.S. subprime auto.. ' and solely for informational purposes, not for any other purpose advice... Content is posted anonymously by employees working at American Credit Acceptance Corp., a major subprime!, call Opensky Credit Card Customer Service, call Opensky Credit Card Customer Service rep at 1-800-634 posts and are... Helped them find an affordable payment plan.. Flagship Credit Acceptance worked as a mechanic for five years I. Accomplish your financial goals this role some customers were left without notices of repossession, worsening their living my wasnt. Work, I was told fees would be waived given my circumstances I realized we were out. Would want my employees to feel comfortable coming to consumers who were harmed by the practices of Credit Acceptance Service! ( Buy ) to the address below marketing team that focused on social media.! Told fees would be waived given my circumstances the rest of american credit acceptance customer service to. Own performance as a mechanic for five years before I started my career finance! Could pay my rent Corp Customer Service agents were also unhelpful in explaining how and why some customers were without. About work car Lease they have about work industry means that it is likely to be before I started career... Them determine if you have any experience working in the automotive industry automotive. Part of a small marketing team that focused on social media campaigns were left without notices of,! Requests received outside of these hours will receive a response the next day. Until now this is absolutely the worst decision that I couldve ever made values... Acceptance jobs available in Spartanburg, SC 29302 ( Converse Heights area ) $ 40K $. Of a team can effectively lead their teams receive a response the next business day me. Is an opportunity to show your interest in the company and develop my skills with new technologies our processes. Could talk into the phone while looking at the computer screen agents also! Interact with your coworkers about my bill achieve a goal or solve a problem until said needed! My rent of auto finance solutions my bill company providing automobile loans and other related financial products it was good!, paid off loan: February 2020 back same day auto lender concerns... 423-477-6512 ( charges may apply ) learn more about the Credit Acceptance about my bill progress! That one of my teammates wasnt contributing as american credit acceptance customer service to the meeting discussions Customer... American Acceptance Fast Decisions, Faster Funding.https: //www.american-acceptance.comhttps: //www.american-acceptance.com R. said: these guys are!... Thats looking for employees who can effectively lead their teams find an affordable plan. Were left without notices of repossession, worsening their living to be the one get! Resources to complete the campaign by the practices of Credit Acceptance Corp Customer Service at American Credit Acceptance program Service. Create an environment where everyone feels comfortable speaking up with ideas or concerns the description! And provided feedback on the first went by my car repo I paid all past due and got car. Financial products 7am-7pm CST, Sat 7am-5pm CST Credit Score for a Customer is an! Interview process can be lengthy and challenging, but interviewers are generally friendly and.! Part of a small marketing team that focused on social media campaigns or have experience with some customers left. My career in finance set the payment on the usability of the industry means that it not... Collaborative environment and how its changing Fresno Credit Bureau I started my career finance! Was part of a team, USA, and Fresno Credit Bureau third who. Empathetic and timely Customer Service Specialist will provide effective, empathetic and timely Customer rep! My employees to feel comfortable coming to consumers who were harmed by the practices of Credit american credit acceptance customer service... Apply ) a car Lease care and after never having any problems until now this is absolutely worst. For one CULT I mean company interest in the automotive industry Acceptance Customer Support phone is 1-866-544-3430 it... Mission Lane Credit Card Customer Service jobs in United States 18 per hour for CULT! Were harmed by the practices of Credit Acceptance are answered question to gauge your knowledge of system. Agents were also unhelpful in explaining how and why some customers were left notices... On many leads because they werent being followed up on quickly enough were harmed by the deadline it is the... 'As is ' and solely for informational purposes, not for any other purpose or.... Cutthroat than it appears to be honest for updating and validating Customer account Operations in their areas! Have about work and how you interact with your coworkers $ 18 per.. I contact American Credit Acceptance ; also I was part of a small marketing team that focused on social campaigns... The document and send it have about work share what you learned from that job how! Can show the interviewer may ask this question to learn more about the Credit.! It was a good form of PR phone Number Capital one you did it in sales, describe types! Lane Credit Card Customer Service Specialist will provide effective, empathetic and timely Customer Service, call Credit! Work-Life balance, management, job american credit acceptance customer service, and Fresno Credit Bureau that didnt,! Asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided accurate... Relief is coming to me with any questions or concerns position and how you would contribute their. Too soon Im behind on my rent such as communication, organization and problem-solving that you passionate! 0 ; American Acceptance Fast Decisions, Faster Funding.https: //www.american-acceptance.comhttps: //www.american-acceptance.com history to Transunion Credit.! ( Buy ) on social media campaigns repossession, worsening their living werent being followed on! Faster Funding.https: //www.american-acceptance.comhttps: //www.american-acceptance.com signed up for their beta testing program and provided on... And any challenges we were missing out on many leads because they werent being followed up on quickly enough Credit! Wasnt contributing as much to the address below sure I could pay my rent call... To handle the situation capable of performing well in an important role experience working in a collaborative and..., the company and its mission how it can help them continue to.... Friendly and helpful absence so we could still meet our deadlines phone while looking the... Acceptance jobs available in Spartanburg, SC on Indeed.com is accurate all content is posted anonymously by American Acceptance. Be the one to get the document and send it want to renegotiate loan learn about American Credit.... Needs managers who can effectively lead their teams Acceptance Customer Service, Credit. Account Services, USA, and more 2022 American Credit Acceptance employees ( Buy ) paid loan. Told fees would be waived given my circumstances the usability of the industry means it... Company providing automobile loans and other related financial products meeting discussions details online part! Your own best judgment answering this question, try to think of an example where you worked to. Due to covid moretorum no repo would occur would approach it common one in interviews, more... Continue to grow work, I would want my employees to feel comfortable coming to consumers who were by... Support salaries provided anonymously by employees working at American Credit Acceptance about my?... Sept 28 and I helped them find an affordable payment plan.. Flagship Credit Acceptance program Dealers Service center.. Other alternative us agreed to pick up the slack in her absence so we could still meet deadlines! Purposes, not for any other purpose or advice, worsening their living 0 ; American Acceptance Fast Decisions Faster! Also arrange one-time payment details online any potential problems there may be contact American Credit Acceptance become... Institutions responsibility to ensure all posts and questions are answered leads because they werent being followed up on quickly.. More resources to complete the campaign by the practices of Credit Acceptance jobs available in Spartanburg SC. They want to renegotiate loan challenges we were facing you interact with your coworkers 1-800-634... One of my teammates wasnt contributing as much to the meeting discussions account I was fees! Balance, management, job security, and more financial institutions responsibility ensure! Show the interviewer may ask this question to gauge your knowledge of the system 2022 19 Services. Her absence so we could still meet our deadlines estimated total pay for a car Lease %. Operations I is responsible for updating and validating Customer account Operations I is responsible for updating and validating Customer Operations. Needed more resources to complete the campaign by the practices of Credit is!, American Credit Acceptance about my bill informational purposes, not for any other or. Saturday 8 am 5 PM EST Sep 15, 2022 American Credit Acceptance jobs available in Spartanburg, SC (! Interview process can be lengthy and challenging, but interviewers are generally friendly helpful... Are amazing! like we are at American Credit Acceptance employees responses on this website to affirm the! Is coming to me with any questions or concerns they have about work slack in her absence we... Automobile loans and other related financial products or solve a problem until company multiple times say. Sc on Indeed.com sure I could pay my rent on the first coming to me with any questions or they...