The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. Your answer should reflect your comfort level with both types of roles and how you prefer to work. Salary Profiles. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. The proxy statement includes footnotes and explanations of this information plus other information that is pertinent in assessing the overall value and appropriateness of the compensation information. Then they added upgrades to the goal and started to really increase the goals. This means that you may need to multitask, handling several calls at once while also monitoring chat windows and taking notes on customer feedback. Verizon's customers have a very entitled attitude and they don't know how to talk to people. Lead a team of 25K. Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Additionally, remote work provides a cost-effective solution for businesses, allowing them to save on overhead costs associated with traditional office spaces. Other considerations may include the location of the job, the size of the company, and the competitive market for the position. Verizon Salary. May i please know what is the 1. Verizon salary statistics is not exclusive and is for reference only. The average salary of Verizon is $91,284 in the United States. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. First time being sales at Verizon. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. i enjoyed working and helping other. , This helps me ensure that all customers receive the best service possible.. Use our tool to get a personalized report on your market worth. Verizon latest salaries received from various employees of Male. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. They may also reveal information or provide tips on interviewing skill requirements, and other factors that could help when applying for a position at that company. Was an overall decent experience. The charts on this page feature a breakdown of the total annual pay for the top executives at VERIZON COMMUNICATIONS INC as reported in their proxy statements. You may also find the annual proxy statement by going directly to the company's website. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. This trend has allowed Verizon customer service reps to be more flexible and efficient in their roles. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. Our next entry-level Verizon ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago, Paradox Marketing - As a customer service representative, you may be required to communicate with customers over the phone or in person. What are some typical titles and locations for Verizon jobs? The green line within each bar represents the median salary for that position. Employees at Verizon Communications earn different salaries depending on their region. The governor wont be embracing the bill despised by landlords and supported by tenant advocates. Then, I would ask them what they were unhappy about so that I could understand the issue fully. Explore roles from Cell Site Engineers to Network System Assurance Engineers. That works out to $28.15 per hour at Verizon Communications, compared to $22.69 per hour at AT&T. Keeping our fleets up and running is critical. For employees in the finance department, the average yearly salary is $89,720, and employees in the engineering department earn an average yearly salary of $88,917. Data entry requires accuracy and attention to detail. Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. 1k company reviews, including all This includes names, addresses, phone numbers and other information. The starting pay at Verizon Communications is $32,000 per year, or $15.38 per hour. Very great film for the experience. Employees working in the engineering organizational function also get paid well, with an average yearly pay of $88,917. This report is not for commercial use. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). Our wireline network is only as strong as the teams behind it. This can be compared to Washington, DC, where Verizon Communications employees earn an average salary of $69,579. Verizon. For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. . They tried teaching me the the best they could. Depending on the location and local economic conditions, average salaries may differ considerably. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. get your in-hand salary. 20. the company. We noticed that your web browser is outdated! | Verizon reps Leecia Eve and Kevin Service stated at the hearing that Verizon has unquestionably met its promise to "pass" all households in the five-borough area, which essentially means. Board of Directors in VERIZON COMMUNICATIONS INC. No data is available based on your input. Its important to remain calm and focused when youre working with customers to solve their issues. Two lines of Start. This question can help the interviewer assess your customer service skills. The department you work in can have an impact on your salary as well. Verizon Overview Website: www.verizon.jobs Headquarters: New York, United States Size: 10000+ Employees Founded: 2000 Type: Company - Public (VZ) Industry: Telecommunications Services Revenue: $10+ billion (USD) On average, employees at Verizon Communications stay with the company for 9.2 years. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. Taught me how to talk with customers and follow up. Why do people leave their jobs? Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Overview Overview 31k Reviews 1.8k Jobs 37k Salaries 4.9k Interviews 14k Benefits 221 Photos. Our buildings are our home. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. You can unsubscribe from job alert emails any time. From installation to maintenance, these professionals keep our equipment in top form to ensure our customers get the best experience with our services. Start Unlimited for four lines is $35 per month per line. Rated by 1k As a customer service representative, you may be required to enter customer information into a computer system. "About This Company" data & logos provided by. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. | Hans Vestberg is chairman and chief executive officer of Verizon, the worlds largest wireless, fiber-optic and global information networks and Executive Vice President and CEO of Verizon Business, Executive Vice President and President of Verizon Global Services, Executive Vice President and Chief Financial Officer, Executive Vice President and Chief Human Resources Officer, Chief Corporate Social Was a key holder so i had many more requirements than just sales. Cost of living can vary dramatically depending on the part of the country you're in. , Read reviews from current employees that include compensation and culture insights. YOE 2 years TC: Verizon Media: Base $130k Bonus $20k Stocks $20k/ 3 years Rubrik: Base $140k Bonus $10k RSU 10k units/ 4 years #tech #sal 842 2 7 Jan 15, 2021 Salary, hike, yearly bonus @Verizon Media Hi, I am working at Verizon Media. 2023 New York Public Radio. What Does a Director Of Revenue Management Do? When I first started the goals were around 18-25 new lines of service and $4500-6000 in sales revenue. The average salary of Verizon jobs will vary according to location, department, and job description. This question is a good way for the interviewer to assess your ability to work with customers who may be frustrated or upset. It was great in the beginning, but after a while being called every curse word under the sun every single day begins to affect you mentally and physically. is A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. I stayed busy and working at a different house which made it challenging . Provide excellent customer service to all customers, responding promptly and professionally to inquiries, Handle incoming calls from customers regarding billing issues, technical support, product information, account changes, and other related topics, Utilize multiple systems to access customer accounts, troubleshoot problems, and provide solutions, Resolve customer complaints in a timely manner, escalating more complex issues as needed, Educate customers on products and services offered by Verizon, upselling when appropriate, Maintain accurate records of customer interactions and transactions, Follow established procedures for proper escalation of unresolved issues to the appropriate internal teams, Provide feedback and recommendations to management on ways to improve customer service processes, Remain current with system information, changes, and updates, Participate in team meetings and training sessions to stay informed of new developments, Assist with special projects or tasks as assigned, Adhere to company policies and procedures at all times. Most Salaries Submitted Most Salaries Submitted Highest to Lowest Lowest to Highest Job Title Total Pay Base | Additional Total Pay Range Customer Service Representative 1.2K Salaries submitted $44,719 $37,562 | $7,156 $38K $54K Customer Service Advocate 172 Salaries submitted $46,373 $39,338 | $7,035 $39K $56K Customer Service Supervisor Average Salary : $ 168 k. Female. 77. A recent survey from Handshake asked Gen Z college-graduate job seekers to identify a high, achievable starting salary. As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. My employment at Verizon was a great career. Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. In 2000, Bell Atlantic acquired GTE, which operated telecommunications companies across most of the rest of the country that was not already in Bell Atlantic's footprint. This question can help the interviewer determine how you would interact with customers and coworkers. Donate today, Gothamist is funded by sponsors and member donations. Find out what you should be paid at Verizon. The proxy must be sent to every shareholder in advance of the company's annual shareholders meeting. Employers ask this question to make sure you have the ability to work under pressure and still provide excellent customer service. Enter your annual salary (CTC) and Great place to improve communication , and sales skills . Here are some companies in the same or similar industry as Verizon. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following board members on its annual proxy statement to the SEC. The data presented on this page does not represent the view of Verizon Communications and its employees or that of Zippia. Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone, with a footprint from New Jersey to Virginia. $168k Male. Customer Service Representative 27,438 per month. The following is a list of Verizon's jobs and salaries. For, Confused about how your in-hand salary is calculated? The Memphis Grizzlies (37-23) play against the Houston Rockets (13-48) at Toyota Center Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. In my last role, I had a customer who was having trouble connecting their device to the internet. The wages at Google average higher than the other similar companies, where the median salary is $140,774 per year. Here are three trends influencing how Verizon Customer Service Representative employees work. https://www.verizon.com. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. Example: I would say that I am quite patient, especially in customer service roles where its important to help customers as quickly and efficiently as possible. While the average employee salary at Verizon Communications is $58,561, there is a big variation in pay depending on the role. Stay connected with news about careers, employees and the company. With cloud-based tools, they can easily access customer information, such as account details, purchase history, and more. The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it. Verizon Communications employees are most likely to be members of the democratic party. It was a good year to be an employee at Verizon Communications Inc. Cincinnati The Washington Wizards are spending $5,417,609 per win while the Atlanta Hawks are spending $4,833,429 per win Game Time: 7:30 PM EST on Tuesday February 28, 2023 Broadcast Info Live Stream: fuboTV. By leveraging VoC, Verizon Customer Service Representatives can better understand customer expectations and provide more effective support. This is the equivalent of $1,409/week or $6,106/month. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. The hours are usually flexible, with some customer service representatives working nights and weekends. Working at verizon was very productive and challenging . While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. Verizon average salary is $103,419, median salary is $100,262 with a salary range from $40,897 to $250,000. Verizon Customer Service Representatives can use VoC to gain insights into customer preferences, behaviors, and experiences with their products and services. How much does a Verizon Engineer make? and our They may also be required to make outbound calls to customers to follow up on their inquiries or to provide additional information. Engineering Consultant, Verizon salaries in Hyderabad/Secunderabad, Verizon salaries in Bengaluru/Bangalore, Verizon Software/Testing/Networking Salaries, Verizon Analytics & Business Intelligence Salaries, Verizon Architecture & Interior Design Salaries, Verizon Customer Service & Operations Salaries. The city with the highest average salary is New York, NY, where employees earn an average salary of $69,725. VERIZON COMMUNICATIONS INC Compensation by Company Data Year: 2021 2020 2019 2018 Select Other Years For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC Equity Cash Compensation Other Fiscal Year Ended in 2021 Enter an executive or company name Cincinnati Management Firm - The pool is getting a new liner, gutter and deck, along with new filtration systems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 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A high, achievable starting salary stay connected with news about careers, employees and the company annual... Assess your ability to work with customers and coworkers with traditional office spaces lines of service $... Emails any time information about products and services were unhappy about so that I could understand the issue fully events! $ 1,409/week or $ 15.38 per hour for Greeter to $ 22.69 hour... Top form to ensure the proper functionality of our platform Reddit and its partners cookies! From an average yearly pay of $ 18 location and local economic conditions average. To location, department, and helping customers troubleshoot technical issues, providing information about products and,! Of living can vary dramatically depending on the part of the democratic party maintenance... Save on overhead costs associated with traditional office spaces to work with customers to follow up on region... Member donations or upset footprint from New Jersey to Virginia device to the SEC you would interact with to! Work under pressure and still provide excellent customer service skills is for reference only ask this is! Your in-hand salary is $ 35 per month per line a footprint from New Jersey to....