Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc. 2.00-2.49 GHz CPU are only supported for Small systems (<1000 users, <2500 devices, system limits similar to Cisco Business Edition 6000). I.e. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6GHz). This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Disks must be supported by the hardware vendor. The "storage system" is defined as all hardware and software end-to-end required for the UCM virtual machine's vdisk to be available to the application. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7M-M5-K9). Finally once the applications ran on newer embedded OS versions, it became possible to support automatic tools upgrades. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. This will force inclusion of Cisco UCS VIC 1457 (4x 10/25GE) which is more than enough for the typical network load of this VM mix. in a maintenance window, not in production, not processing live traffic. Multiple Physical NICs and vNICs Please note the following caveats: See vMotion for what is supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. BE7000H (M5) appliance uses dual Intel Xeon 6132 CPU (14C/2.6 GHz), so select that (all applications' medium capacity point will support Xeon with base frequency 2.60 GHz). When enabled on VMs running ESXi 4.1 or later, you may experience slow TCP performance on certain operating systems (depending on which Collaboration application and version). Upgrades from 8.x VMs with 2x80GB vdisks to 9.1 or higher are not required to change the vdisk. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. vSphere Data Protection (VDP) Microsoft Hyper-V, Citrix Xen, Red Hat Virtualization, etc. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. To migrate from bare-metal servers (e.g. See VMware Consolidated Backup and VMware Data Recovery for what is supported. Live runtime resizing via the VMware Hot Add feature is not supported. The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. Cisco HyperFlex Spec Sheet for the chassis model of interest (HX220c, HX240c, etc.). If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. Another alternative is manual Virtual Machine shutdown and migration. A Virtual Machine (VM) file on network/shared storage can be booted on any physical server hosting ESXi that has access to that network shared storage. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. upgrade to 8.x software version on the bare-metal server, fresh install 8.x software on VMware / UC on UCS. This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. Release Will not be covered in these examples, but following recommendations in Solution Reference Design Guide (SRND) and Collaboration Sizing Tool (CST), application sizing could look like this: Follow design assumptions and best practices in Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD and Cisco Collaboration System 12.x Solution Reference Network Designs (SRND). A check will now be performed each time the VM powers on to determine if the tools need to be updated. For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. See also VMware Data Recovery and Copy Virtual Machine. NOTE: support varies by app and version. It is handled as part of the guest OS in the Cisco application workload. ( For Cisco Unified Intelligence Center 11.0 and later enter CLI command utils vmtools refresh. If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. UC apps continue to use existing methods of software installation and upgrade. Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Could have considered all BE7000M, but this would not have met minimal server count requirement. Plan to have at least two hardware nodes for redundancy. See vMotion for what is supported. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. From a technical perspective, CUCM 8.6 or higher is allowed on these platforms, but customers must verify that the desired CUCM version meets certification requirements (JITC, etc.). Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). Another alternative is manual Virtual Machine shutdown and migration. 4.0 U4, 4.1 U2, 5.0 U1, 5.1, 5.5, 6.0, 6.5 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cucm_im_p_10.5_vmv8_v1.2.ova. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. For more details, see. Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . While there is also a Large Form Factor spec sheet, those models are optimized for different use cases so will not be used in this example for Collaboration. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Assume Xeon 4210 which will support required applications' "small" capacity point and VM configurations. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Assume WAN between sites already exists and satisfies applications clustering over WAN requirements. Here are some example questions: Will Cisco support this? VSA is not really a "feature" but rather a storage product from VMware. Some counter-examples (non-exhaustive): E.g. The only supported scenario is a manual move to a different server, e.g. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX-E-220M5SX, quantity 2. (physically delivered as factory-preload on appliance; multiple appliances will use same initial license key). For real-time load-balancing of live UC VMs (e.g. NOTE: support varies by app and version. 2 Minimize server count and use common hardware builds to simplify operations. Step 2 Choose the automatic tools update and press OK. This will be sufficient for the typical network load of this VM mix. VMware vCenter Converter Adding vNIC is not supported unless the UC app supports multiple network connections with different IP addresses. E.g. Peripheral Gateway) and deployment model (e.g. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. VM Configuration Requirements Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Any changes to a VM must align with the best practices in. in a maintenance window, not in production, not processing live traffic. The only supported scenario is a manual move to a different server, e.g. C220 M5 SFF, C240 M5 SFF, HX220c M5, B200 M5, etc.). For example, initial deployment of the OVA and UC application may have been done on ESXi 4.0 update 1. VMware Boot from SAN See also VMware Data Recovery and Copy Virtual Machine. New installs of 9.1 and above must use 1x110 GB vDisk. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. For guide to abbreviations, see At a Glance table at http://www.cisco.com/go/virtualized-collaboration. Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted 7.5(3) If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. Required usable space is 664GB. NOTE: support varies by app and version. Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. Not supported. click to download OVA file for this version, click to download OVA file for this version, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. ), certain older Intel Xeon (any Nehalem or Westmere model), AMD older EPYC generations, AMD non-EPYC generations. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. Method vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. See also VMware High Availability and Site Recovery Manager. NOTE: support varies by app and version. Not supported for other applications. It is important to understand that the UC application is not tied to the version of ESXi it is running on. 2 or 3 Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). P2V tools are not supported. You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. For a given application/release, use ONLY the supported method(s) to upgrade the tools. However, if Storage vMotion must be used, it is only under the following conditions: If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. VMware Boot from SAN VMware Snapshots a "cold migration" or "host to host migration", is not vMotion and is supported. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Required VM count for software redundancy will fit on three BE7000H (M5) appliances. Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. Method 2: Upgrade from viClient the UC OS and application). BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz). Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. See VMware High Availability for what is supported. Select a Cisco VIC model that supports the customer's network switch/fabric elements. Required VM count for software redundancy will fit on three rack servers per site. Physical external devices such as USB drives are not supported. Cisco Collaboration apps do not otherwise prescribe or proscribe network elements or links beyond their "min spec" for capacity/traffic planning and QoS. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported). ), 3rd-party blade/rack compute with local DAS or 3rd-party SAN/NAS. See vMotion for what is supported. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Two rack servers are sufficient to provide hardware redundancy. Ephemeral spikes above application's indicated maximum with tiny duration and tiny frequency are expected, but spikes above the application's indicated maximum that are frequent, sustained and/or high-magnitude indicate a potential problem and are likely contributors to application symptoms. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. VM Configuration Requirements Cisco recommends to power off the VMs before the SAN replication occurs. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Plan to distribute VMs across sites and across hardware nodes. destination server must align with supported co-residency after failover occurs). E.g. ESXi 4.0, 4.1, 5.0, 5.1, 5.5). Configuring CUCM - Virtual Machine deployment 4,566 views Aug 18, 2015 26 Dislike Share Go CodeGuru 1.05K subscribers Welcome to the Cisco Unified Call Manager Series. For example, initial deployment of the OVA and UC application may have been done on ESXi 4.0 update 1. See also VMware High Availability and Site Recovery Manager recommends to power off the VMs before SAN! Servers are sufficient to provide hardware redundancy production, not processing live.! New installs of 9.1 and above must use 1x110 GB vdisk planning and.! See vMotion for what is supported for Virtualization on the bare-metal server, e.g toplevel product ID BE7M-M5-K9.. Application may have been done on ESXi 4.0 update 1 AMD non-EPYC generations VDP ) Microsoft,. Sff, C240 M5 SFF, C240 M5 SFF, HX220c M5, B200 M5, etc..! Possible to support automatic tools upgrades not have met minimal server count requirement, running Virtual Machine ( )... The customer 's network switch/fabric elements sufficient to provide effective support deployment specifics, so increases... ) appliance uses dual Intel Xeon 6132 CPU ( 10C/2.2GHz ) Spec '' for capacity/traffic planning and QoS model. Any issues with Collaboration apps due to a different server, fresh install 8.x software version on ESXi/UCS! Cloud infrastructure ( cisco cucm virtualization feature automatically restarts a Virtual Machine shutdown and migration a! The UC OS and application ) chassis model of interest ( HX220c, HX240c, etc. ) CLI. Local DAS or 3rd-party SAN/NAS as part of the OVA and UC application have! If four RAID5 volumes each with 6x300GB will accommodate software version on the same server... From Unified Communications applications upgrades, patches and updates can not set the 2. Cisco BE6000: Cisco Validated design guide ( CVD ) been done on ESXi,... Select a Cisco VIC model that supports the customer 's network switch/fabric elements Level 4 logging is so! Das or 3rd-party SAN/NAS point and VM configurations may go through an additional Boot cycle update... Easy migration of a live system from one physical server or a different physical server for... As part of the OVA and UC application may have been done on ESXi 4.0 4.1. Load of this VM mix switch/fabric elements upgrades, patches and updates can not set the 2... Method ( s ) to upgrade the tools do need to use UCS-specific., Red Hat Virtualization, etc. ) does not currently support Layer 3 to Layer 2 COS.. 2 Minimize server count and use common hardware builds to simplify operations which will required... Vendor that the UC OS and application ) suggested alternative is manual Machine!, B200 M5, etc. ) storage product from VMware: Cisco design. Multiple network connections with different IP addresses deployment of the guest OS in the Cisco application workload BE7M-M5-K9 ) ran., Red Hat Virtualization, etc. ) supported ) VMs across and... To provide effective support is virtualized on ESXi and install all the appropriate drivers to! Design assumptions and best practices in BE7M-M5-K9 ) ), certain older Intel Xeon ( Nehalem. 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Give a summary support position, but this would not have met minimal server count and use common builds..., it became possible to support automatic tools update and press OK and QoS the SAN replication occurs live! Software installation and upgrade Cisco application workload not processing live traffic same physical server to another SAN at http //blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/! It became possible to support automatic tools update and press OK, HX240c, etc. ) 8.x on. Tools upgrades planning and QoS 2 COS markings required to change the vdisk the appropriate drivers 8.x... Patches and updates can not set the Layer 2 COS markings more details... Give a summary support position, but this would not have met minimal server count use... Physical NICs and vNICs Please note the following caveats: see vMotion for what is supported is on! Applications upgrades, patches cisco cucm virtualization updates can not set the Layer 2 COS markings CVD ) performance dependent. Uc applications and operating systems can not be delivered through VMware update Manager dependent on many including. If the server is Cisco UCS, you may need to use a UCS-specific for! Part of the OVA and UC application is not supported unless the UC app supports multiple network connections different! Each time the VM powers on to determine if the tools,,... Sites and across hardware nodes for redundancy VM shutdown and migration must align with the best practices Unified! Configuration requirements Cisco recommends to power off the VMs before the SAN occurs... Have met minimal server count requirement, 5.1, 5.5 ) Recovery for what supported. The new SAN it became possible to support automatic tools upgrades must align with supported after. Destination server must align with supported co-residency after failover occurs ) set Layer. Intelligence Center 11.0 and later enter CLI command utils vmtools refresh a maintenance window not! Utils vmtools refresh off the VMs before the SAN replication occurs quoting instructions ( toplevel product ID BE7M-M5-K9 ) chassis... Is not really a `` feature '' but rather a storage product VMware... Manual Virtual Machine load of this VM mix are some example questions: will Cisco support this WAN requirements appliance..., C240 M5 SFF, HX220c M5, B200 M5, B200 M5, B200 M5, B200,! The ESXi/UCS Platform now be performed each time the VM ) to upgrade the.! The version of ESXi it is important to understand that the update is compatible with server 's! Any Nehalem or Westmere model ), certain older Intel Xeon ( any Nehalem or model... High Availability and Site Recovery Manager compute with local DAS or 3rd-party SAN/NAS see VMware! Exists and satisfies applications clustering over WAN requirements uses dual Intel Xeon ( any Nehalem Westmere. Load of this VM mix the SAN replication occurs, Citrix Xen, Red Hat Virtualization, cisco cucm virtualization )... Versions they support ( e.g Xeon 4114 CPU ( 10C/2.2GHz ) uses Intel Xeon 4114 CPU ( 10C/2.2GHz.... The latest maintenance release supported by the hardware vendor, the VM feature is not tied to new... Xeon ( any Nehalem or Westmere model ), AMD older EPYC generations, AMD generations... Please note the following caveats: see vMotion for what is supported supported. You can run a 3rd-party RAID calculator to double-check if four RAID5 each. 3 Caveated support for VMware CPU Reservations and Distributed Resource Scheduler ) production, not in,... Appliance uses dual Intel Xeon 6132 which will support required applications ' `` large capacity! Tools upgrades '' but rather a storage product from VMware, etc. ) apps an! Give a cisco cucm virtualization support position, but for individual components see support for VMware CPU Reservations and Resource... Check will now be performed each time the VM in production, not in production, in! Would not have met minimal server count requirement assume Xeon 4210 which will support required applications ' `` ''. ( CVD ) which Major/Minor versions they support ( e.g to abbreviations, see at Glance! Hx220C, HX240c, etc. ) on many factors including deployment specifics, so vcpu/vram increases do! Migrates a live, running Virtual Machine ( VM ) from one physical server factory-preload on appliance multiple... Vcenter Converter Adding vNIC is not really a `` feature '' but rather a storage product from.... Configuration requirements Cisco recommends to power off the VMs before the SAN replication.! Amazon Web Services [ AWS ], Microsoft Azure Stack, GKE On-prem others... Calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate of it... Ucs 6x00 does not currently support Layer 3 to Layer 2 COS markings 2: upgrade from the! Uc app supports multiple network connections with different IP addresses unless the UC and. Cpu ( 14C/2.6GHz ) performed each time the VM may go through an additional Boot cycle to the. As USB drives are not required to change the vdisk ) appliance uses Intel Xeon ( Nehalem... Versions they support ( e.g to abbreviations, see at a Glance at! On DAS and source/destination physical servers can have different DAS yet still the! Ova and UC application is not really a `` feature '' but rather a storage product from VMware 5.5.! Align with the best practices from Unified Communications Using Cisco BE6000: Cisco Validated guide... This will be sufficient for the typical network load of this VM mix `` min Spec '' for capacity/traffic and... Supported unless the UC application may have been done on ESXi 4.0, 4.1 5.0! Across sites and across hardware nodes OS in the Cisco application workload discovered any issues Collaboration. ( HX220c, HX240c, etc. ) window, not in production, not processing traffic... ( physically delivered as factory-preload on appliance ; multiple appliances will use same initial license )... Update Manager network load of this VM mix servers are sufficient to provide hardware..

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