Great location - show map. The lady at the front desk was very standoffish and rude. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Site content 2006-2019 Maciej Ceglowski This lets us know our reviews come from real guests like you. The next morning while waking up, we found a stage 2 larva bedbug. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! Well, as the days went on,we constantly tried to keep our dog very quiet. We left to return later while she was leaving and another lady started her shift. Beautiful location. The room was clean and the hotel was great. I would definitely consider staying again. They never asked for his name or any identification. This is the version of our website addressed to speakers of English in Australia. Plenty of places to eat and everything is within walking distance. The same lady that we first encountered was there again and was still unpleasant and unapologetic. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. Bed Bugs. The woman checking us in said there was nothing that she could do because we had different room types. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I was pleasantly surprised at how friendly and nice the front desk personnel were. They're also applicable regardless of the comment's tone. . Booking.com. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The rooms are pleasant and clean. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. Thank you so much for the excellent review! Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. This place was completely filthy. We left to return later while she was leaving and another lady started her shift. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Dear Linda, Thank you for leaving a review. We actually got a picture of this one. Non smoking, which we were happy about. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). A cancellation number must also be obtained in order to receive a refund. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: Thank you again and we hope to see you soon! They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Taxes and fees that are shown are estimates only. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I can really say Hubby and I enjoyed our stay very much and maybe in fall return for another mini vacation. Loved everything, staff was great, room was clean, pool was on point. Do yourself a favor and stay someplace else. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. 1601 Atlantic Ave 17th St. oceanfront Ocean City, MD 21843 Experience all of the fun and excitement of Ocean City at our resort hotel located directly on the famous Ocean City Boa. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. I don't think we'll ever be returning, though.More. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The next morning while waking up, we found a stage 2 larva bedbug. We have more than 70 million property reviews, all from real, verified guests. 14 years ago Bed Bugs. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! This one appeared to be either a 5th stage or adult bedbug. In fairness to the hotel and its staff, this situation was handled well. It has been been recently remodeled and the beds were very comfortable. Thanks again for the review and we hope to see you again soon! Is Crystal Beach Oceanfront Hotel accessible? I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. And she proceeded to remind us that we needed to keep our dog quiet. Bed Bugs. Free public parking is available on site (reservation is not needed). The staff was very welcoming and pleasant! We checked all of our belongings and moved everything into our new room. For the money we paid, this hotel was not worth it. I cannot say enough of wonderful things about this hotel and staff. Non smoking, which we were happy about. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. We left to return later while she was leaving and another lady started her shift. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Contributions should be travel related. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. She checked me in. Oceanfront Oceanfront Two Queen Beds More Info Book Now The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The property offers free parking. I would highly recommend to anyone going to the beach. Booking.com does not accept responsibility or liability for any reviews or responses. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Also a plus is the parking garage! Our hotel is on the boardwalk at 25th street in Ocean City, MD. They will be marked as either direct view or partial view. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. I put it in toilet paper and checked it. Cribs and extra beds aren't available at this property. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Our first night was fine without any complications. This hotel is clean and located right on the beach. This time was just as nice as before. Overall a nice stay I will however try a different hotel next time. 25th St. & The Boardwalk Ocean City, Maryland 21842, Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842, Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com, who stays at the beach unless they are ON the ocean?! We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Please enter a valid email address. We explained that our nights were for Monday and Tuesday and not Sunday, he basically said it was our tough luck because we should have checked our confirmation. Yes, we do have ocean view rooms. We brought it up to the front desk and asked for a new room. We could see ocean and the bay, sunset took my breathe away. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Ocean City, MD - Crystal Beach Hotel - "Really nice!". 2 Queen-size beds 1 Queen-size bed. more. It had 2 queen beds. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The aroma in the main lobby, reminds you of being on an island. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Private bathroom. Parking is very limited. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Our first night was fine without any complications. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. Eve gave me room keys for room 519. Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. 2-star hotel. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The room was large, with microwave and refridge. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Tripadvisor performs checks on reviews. The room and everything in it seemed fine, clean, spacious when we got in. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! Somehow she had that information even though she said I never checked in. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The view was beautiful. Our first night was fine without any complications. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! Please see our partners for more details. Yes, there is elevator access to all floors. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. Our entire stay was under 48 hours. Staff was friendly, professional and helpful. Lock in the lowest price from these sites. Staff was less than easy to get along with. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. more. Harrison Hall Hotel (from USD 74) Show all photos I think they were just short staffed because there were no other Covid precautions being enforced. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking We stayed for 6 nights in August 2008. Please see our partners for more details. The amenities were fantastic! The same lady that we first encountered was there again and was still unpleasant and unapologetic. The card has yet to be reimbursed). As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. Our view from the balcony on the 5th floor was amazing. That's how we know our reviews come from real guests who have stayed at the property. He told my husband he had been assigned that room. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Hungry? She then assigned us a new room. Malia, we regret to hear of the issues you experienced. Very quiet Staff was very helpful. Lunch, Liked the spacious mini fridge and micro. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We brought it up to the front desk and asked for a new room. Thanks for the review and we hope to see you again! The room was an ocean view on the top floor. She then assigned us a new room. The police were called and they informed us that the hotel could require us to move. The room itself was spacious and even had a little kitchenette. Are there any historical sites close to Crystal Beach Oceanfront Hotel? I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Overall, it wasn't too bad except for the bedbugs and some of the service. 11 am - CLOSE. Eve had me sign new paperwork but I did not need to provide my credit card info again. Great bed, could use better pillows. Barracuda's Bar & Grill, and direct access to the beach! Tripadvisor performs checks on reviews. I would highly recommend to anyone going to the beach. Payments made by partners impact the order of prices displayed. We brought it up to the front desk and asked for a new room. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. Photos are clearly as you see on website. when I went to get wash cloths they did not have any. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. By the time they would check you in, the line had grown to fill the lobby and it was a slow process. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. We love this hotel. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. We left to return later while she was leaving and another lady started her shift. It ruined what was supposed to be great stress free weekend. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. Posts are solely the responsibility of their respective authors. And he also there was no hurricane but just light winds and rain. I stayed here two years ago and was very pleased with the entire hotel. Non smoking, which we were happy about. Does Crystal Beach Oceanfront Hotel have any great views? Crystal Beach Hotel - The center of Ocean City can be reached within a 25-minute walk. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. All rights reserved. YUCK! About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Parking is very limited. Yes, guests often enjoy the city view available here. The lady at the front desk was very standoffish and rude. Reviews, all from real, verified guests available here lady that we first encountered there... Anyone going to the Beach be next to each other but our rooms were on three different.. 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