Please let us know how we can make your next visit personal, thoughtful, and gracious.Warmest regards,Giuseppe LamaManaging DirectorCarmel Valley Ranch. I probably wouldn't pay 30k points or $500 to stay here but ~$250/night is a fair price. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Let me once again emphasize that Category 7 is the top category for Hyatt properties, meaning this property costs the same number of points as the Park Hyatt Paris and the Alila Ventana Big Sur. Director, Membership at Carmel Valley Ranch . I am even happier to welcome you to our ranch family and will personally thank Travis for his service to you. Excellent. The Refuge Experience is to be enjoyed in silence. My car is parked down the hill in another building which is very inconvenient for me at this time (recovering from a knee injury). Tbh, If you had stayed there two years ago, or one year in the future, youd say its overpriced but still worth it. The sprawling property has dozens of activities on offer at any given time: Guests can choose from goat cheese and whiskey tastings, three pools, garden tours, meet and greets with the propertys chickens and goats, beekeeping tours, archery, falconry, ax-throwing, hiking, golfing, tennis, a Peloton at the gym, spa treatments and more. Pilates Mat offers an intensive class designed to strengthen the body where it counts - in the abs, back, legs and glutes. Free breakfast (delivered right to your door every morning). But it's clear from my two-night stay who this resort is truly catered toward -- families and the community at large. It was only after my stay that I realized that my upgraded Ranch Suite was entirely unnecessary. Absolute clownshow. ), How One Hyatt Is Cracking Down On Club Lounge Abusers, Please view our advertising policy page for additional details about our partners, I figured since my mom and I were were flying all the way from Florida, we might as well spend five days on the ground, and the Alila Ventana only had award availability for three nights, Carmel is such a cute town, and this hotel is only a short drive away, Since we were flying out of SFO, this would make our travel day a bit easier on the way back, and would mean we wouldnt have to leave the Alila Ventana Big Sur super early, My friend Matthew from Live and Lets Fly, The hotel was still selling at least two standard suites (the most that will show through the Hyatt app) at the time of check-in, but I didnt fight back too much, My stay still hasnt posted well over a week later, and neither have my bonus points for not being offered breakfast, Couldnt they at least have a limited room service menu, at least over certain hours, that can be ordered from? I have made note of your comments and plan to discuss them with my team directly. I stayed there a few years ago. We have been members at Carmel Valley Ranch for nearly 20 years. This was my go-to spot for a post-hike soak. Heres the name of this property, which is a mouthful: Hyatt Carmel Highlands, Overlooking Big Sur Coast & Highlands Inn, A Hyatt Residence Club. It takes a fair, experienced, gracious and dedicated membership director to keep everyone happy and that is exactly what she does. Contact. The only positive about the hotel are the views of the ocean. Nestled beneath the breathtaking San Diego mountains, our Carmel Mountain Ranch location offers not only the superior exercise equipment and amenities Fit is known for, but outdoor and family-oriented fitness options as well. Always he is actively engaged checking to make sure I understand his instruction. From my stay in 2015, when things were normal: - hotel dropped off room service breakfast by walking in room, putting tray on table, and handing me bill without saying a word - gym was full of spiderwebs - my tub didn't empty; I called about this and hotel responded by removing the stopper. If you're arriving by air, the closest airport is Monterey Regional Airport (MRY), about a 20-minute drive from the resort. I hope you will relay that conversation to us. I went once, and had the same reaction. Average sandwich is about $15, which compares favorably with most of the golf clubs around here .. sandwiches come with fries, salad or fruit salad and nice side order of pickled vegetables (my favorite are the onions !). And in the heart of Carmel Valley is the aptly named Carmel Valley Ranch. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); THE HEINRICH TEAM Per haps notifications only went out to Australians. Debora cares a lot about ranch members and shows that by always being available to listen but at the same time bases her decisions on what is best for the success of CVR. Previously, Travis was a Director at PCMA. The associate was friendly and confirmed an upgrade from a Vineyard Studio to a Ranch Suite, thanks to my World of Hyatt Globalist status. Specialties: Connect with the natural surroundings of Contenta Inn! However, it was only after I checked out that I realized I likely would have been happier with my base room. Your best bet is drive up towards Mendocino and stay at Heritage House Resort and spa. Your email address will not be published. If you stayed in a 2-bedroom residence like 433 or 434 your opinion would likely be very different. Yes, the view is great but the room is not. However, in Carmel Valley, it's warmer and less foggy, which means it's the ideal climate for growing, well, just about anything. No points, but a better option unless you want golf & tennis at Carmel Valley Ranch and the like. Families will also appreciate the suites that range anywhere from one to four bedrooms. @Ric LOL Nice job rubbing it in! We appreciate your loyalty and look forward to seeing you soon. Food and drink were definitely a highlight, with garden-fresh ingredients and an array of healthy options. For an explanation of our Advertising Policy, visit, Living room and entrance. The property itself is a bit old but I wouldn't call it rundown. Now if they had put you in the Point Lobos Suite cottage, located below the main lobby, you might have had a somewhat different review on rooms. Invest in your health. It was either 3 days later or I had to call back. Review: Grand Hyatt SFO (Amazing Airport Hotel), Review: Alila Ventana Big Sur All-Inclusive Dining, Why we stayed at the Hyatt Carmel Highlands, spent five nights in California with my mom, My First Stay At A Dual-Brand Hotel (I Think? I used points and cash so feel ok about it. Carmel Valley Ranch has a mix of townhomes and single-family residences. Too bad the restaurant was closed as it is 5*. Now, in fairness, the hotel had one amazing feature, which is the view. To better understand why this hotel is so poorly maintained, you need to know about the owner, Interval Leisure Group (Miami). It remains to this day probably the most memorable meal of my life, in terms of both the quality & inventiveness of the food and the sunset views over the ocean. Third could be the River Ranch amenities where you can be a social member, or the golf membership. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Swimsuits are required. (Photo by Chris Dong/The Points Guy), Valley Kitchen. This site does not include all credit card companies or all available credit card offers. I suspect there mustve been a sentinel event where someone allegedly stated that they contracted Covid from a housekeeper. BTW, an excellent restaurant in town is Cultura Comida. When I went to the timeshare presentation the salesperson asked me what I thought about the property. I agree with the evaluation of the experience in this review. I recently spent five nights in California with my mom we spent the first night at the incredible Grand Hyatt SFO, then we spent three nights at the Alila Ventana Big Sur, and then we spent one more night at the Hyatt Carmel Highlands. I assume it's a convenient excuse to cut costs, but for that reason I am currently sitting in the Hyatt Regency Lake Tahoe Resort in Nevada instead of a California property. Ben, as an informed hotel guest, you must know: 1) Hotels in coastal California are always in high demand, so they are priced high in points and cash 2) This is especially true during Covid, as many travelers who may fly internationally cant 3) Many hotels are not providing full amenities currently, justifiably or not (local regulations make this complicated) 4) Hotel quality varies significantly based on age, owner, etc, 1) Hotels in coastal California are always in high demand, so they are priced high in points and cash (Photo by Chris Dong/The Points Guy), River Ranch gym. The Ranch Suite lacked both of these things and was only 100 square feet larger than the studio (and it's not like I needed extra space as a solo guest). Luckily there is a sucker born every minute so this place will not spend the money and upgrade . It's a shame the restaurant was closed. Our small quaint club has blossomed into a vibrant and diverse community with so much to offer. Debora cares a lot about ranch members and shows that by always being available to listen but at the same time bases her decisions on what is best for the success of CVR. to dinner/dances to Happy Hour specials to other fun family events.As well, members can also participate in the resort offerings (at special pricing) such as the spa, wine dinners, brunch, activities, meals at all of the food and beverage outlets we even got to attend the James Beard Celebrity Chef dinner ! Lock in the lowest price from these sites. The grounds are beautiful with lush oak trees and . Your best bet is drive up towards Mendocino and stay at Heritage House Resort and spa. Next time I might give the Carmel Valley Ranch a try (admittedly this has a totally different setting, and doesnt have ocean views). She was somewhat taken aback by my honesty. The good news is that because the property is so large, it's still possible for couples and solo travelers to find a respite and enjoy themselves on the property. While I realize stuff is often priced based on the location, I (stupidly?) That's not necessarily a bad thing. If you need to torch some extra calories, dont fret: options abound. Much of this growth can be attributed to our latest owners and the incredible team of people who have been here to make it all happen. I also easily spent a couple of hours wandering the vineyard and lavender and herb farms that meander throughout the property. But it's not the Park Hyatt. I agree with a previous reviewer who recommended the Tickle Pink Inn right next door. Chances are very good that you will meet Chef Tim when you dine at Valley Kitchen as he is very present at his restaurants!While CVR has many fun member activities and functions we love the wine dinners the most! There are some beautiful sunny days, and the fog recedes by noon, but it's not exactly pool weather unless the pool is heated. I will be staying at Ventana later this year. I just learned that there will be no housekeeping during my upcoming week this is puzzling since the mask mandate has been lifted and the bars, restaurants, and gym are open. The hotel amenity that impressed me most (well, assuming were not considering the view an amenity) was the gym, which actually had good equipment and was a decent size. All are well prepared and tasty, never too greasy. How do you in good conscience sell a room for $500 per night with literally no services? The property itself is a bit old but I wouldn't call it rundown. Food was also very underwhelming and not worth the price. Refuge provides the ultimate relaxation experience through the use of our Refuge Thermal Cycle: heat up, cool down, relax and explore. VENTANA RANCH & VINEYARD SERVICES is carrier company located at 13770 CENTER ST#111, Carmel Valley, CA, 93924. The beaches are splendid, with their smooth and powdery white sands. The views are incredible and the restaurant food was actually very good. Decided to give it another try for 2 nights on my own during a trip up the coast. The paint job is a mess. I really wanted some time for some rest and relaxation without having to leave the room if I did not want to; after all the view is spectacular! Copyright 2019-2023, Carmel Valley Athletic Club. Travis McCabe is a Director, Membership at Carmel Valley Ranch based in Carmel, California. We also used a free night cert, but got upgraded to a duplex suite (I think a Ocean View Townhouse Spa suite) even though the app showed no availability! The room lacks in comfort and style, and the service is friendly but unremarkable. Wait, no fireplace in your room? 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